renata826 on Jun 3, 2014
Greetings from Germany. I love my new necklace. Thank you very much. It is absolut lovely.
snowboundone on Mar 12, 2014
hey beautiful necklace and it is just perfect excellent quality
mj080297 on Mar 4, 2014
Love the charms, great work! The necklace is shorter then 18 inches.
I want you to be happy with your purchase, and will go out of my way to please you. I do my best to fully describe and photograph each item, so it is as if you are actually touching it. Please remember that the photographs are samples of what your custom piece will resemble. My hand stamped items are charmingly "imperfect", meaning the letters may be slightly askew. I polish all of my items by hand and oxidize them to enhance their character. Everything is finished with a professional, protective metal wax to ensure your piece will retain its heirloom quality.
Accepted payment methods
- Accepts Etsy gift cards
**As required by Indiana law (IC 6-2.5-1-5 and IC 6-2.5-4-1.), I do charge sales tax for purchases and delivery charges within the state of INDIANA.**
Since all of my items are made by hand in our studio, please allow 2 to 3 weeks plus shipping time to receive your order. I value my family time, just as you do, and will do my best to inform you when the shop is closed for vacation.
Because you have made an investment in your kathy k designs custom piece, I want to ensure that your order gets to you quickly and in the same condition it left my shop. I typically use the First Class Mail or US Postal Service Flat Rate Shipping for Priority Mail. I will email you a number for delivery confirmation so you can follow your Priority Mail package. According to the USPS, this takes 2-3 business days. This is just a guideline and cannot be guaranteed. If you need your item sooner, I can send it by Express mail which is overnight and has a set delivery time (additional charges will incur and will be invoiced through Paypal.
I do not provide insurance. If you would like to purchase insurance on your package, please convo me BEFORE ordering and I will add it to your total.
Your package will be shipped to the address in your PayPal account unless otherwise instructed. Please make sure your address is correct. It is your responsibility to make sure that this is correct.
I do ship internationally using USPS First Class International Mail. Please be aware your country may charge additional customs duty and/or import taxes. You are responsible for paying these charges and will be invoiced through PayPal. I mark all international orders as 'merchandise' on customs forms.
Refunds and Exchanges
Please remember that each piece is handcrafted. Therefore, it will not look exactly like the picture, and the letters or numbers will not be perfectly aligned. Remember, this is the charm of this type of jewelry.
Shipping and handling charges are non-refundable.
If for some reason you are wanting to return a unpersonalized or non-customized item, you must contact me (via convo) first. The item must be returned to me unworn and in the same condition in which it was received. Send the piece back to me in the same box it came in and placed inside a bubble wrap mailer. Please include a copy of the invoice or email related to this return. Refunds will not be made until the item is received and verified to be in the same, unworn condition.
Although I am a believer in the "Freedom of Speech", I reserve the right to refuse to stamp words or phrases that may be viewed as derogatory or disrespectful to others. I will cancel sales and refund money in this event.
Additional policies and FAQs
How can I contact you?
If you have any questions for me, please convo me. If you send me a convo, I will respond with a convo. It is much easier (with fewer lost emails) if I keep all of my customer communication in the same place.
What can I have stamped onto my jewelry?
Names, dates, short phrases... whatever you'd like. You are only limited by your imagination. We will stamp "edgy" words or phrases as long as they are not derogatory to any person or group and are intended to be fun, humorous, and lighthearted. (See our Girls Night Out Wine Charms for an acceptable example.)
Letters, numbers and designs can be stamped on only one side of the piece unless otherwise stated in the product description.
How do I care for my jewelry?
To prolong your enjoyment of your jewelry, treat it like you would any other fine piece of jewelry. Do not shower, swim, or sleep while wearing it. Your purchase will arrive with simple care instructions. Wipe it occasionally with a jewelry cloth to remove oils and brighten the finish. Sterling silver, copper and brass will all tarnish over time. This patina further deepens the the character of the jewelry. However, if you want to slow this process, it is best to store jewelry in a zipped plastic bag.
I do not recommend the use of commercial jewelry cleaning solutions on any hand stamped pieces as it can eventually remove the patina that makes the characters and designs stand out. You can remove tarnish from sterling silver, copper, or brass with a polish cloth and re-brush your jewelry with very fine steel wool.
Do you wholesale or offer items on consignment?
Yes. Please convo me for more details.