kathylorockskeepsake

Custom Photo Jewelry and Personalized Keepsakes

San Francisco, California · 4413 Sales

kathylorockskeepsake

Custom Photo Jewelry and Personalized Keepsakes

San Francisco, California 4413 Sales On Etsy since 2009

4.5 out of 5 stars
(774)

Shop owner

kathy

Contact

Announcement   Happy Holidays 2016! We had a busy holiday season (many, many thanks) and are now taking a break. We will back in the studio on JANUARY 11, 2016.

Custom photo jewelry and personalized keepsakes created by o o o o kathy lo rocks in downtown San Francisco.

We love to create beautiful treasures and family heirlooms for our customers.

Each piece of jewelry we create has a story behind it - some are heartwarming and yet some are heartbreaking. Whatever story you have, we'd love to add it to our collection.

Here's a video about o o o o kathy lo rocks : http://youtu.be/U9vARE_Wc9Y

We have have gone to great lengths to perfect a process to make photo jewelry that is non-toxic yet waterproof, long lasting and of course beautiful.

Originally inspired by boring meetings, kathy started the jewelry biz, kathy lo rocks, to escape the corporate life and nurture her artistic soul. Now we are a small studio of artists doing the same. Your purchases help support our cause and we thank you!

Do you need something asap -- like your wedding is this weekend? We can help - just send us a convo! We can usually ship out same day or the next if you are in a pinch.

SPECIAL ORDERS, REQUESTS, and DEADLINE DATES - please, please put these in the notes section at checkout (even if we have ironed out the details in a convo). Your notes print out on the order we receive and we use that information to make your order and quality check it at shipping. It helps us out tremendously and avoids mistakes if you can put your requests, deadlines, special changes in the notes section at checkout.

UNITED STATES SHIPPING UPGRADE: If you want your order shipped via USPS Priority Mail please purchase this envelope/item: https://www.etsy.com/listing/127704734/usps-priority-mail-select-to-ship-us?

PHOTOGRAPHERS: We do have a wholesale program. Please contact us about the details.

INTERNATIONAL SHIPMENTS: Yes, we ship to international destinations and we try to get them out fast. Our default shipping method is USPS First Class since this is the most economical and you do not have to pay broker fees. First Class usually takes 6-10 business days. However it is not guaranteed and the tracking is marginal. While the USPS International service is quite good every now and then packages can get held up in customs and take much longer to arrive at their destination.

If you need a faster, guaranteed International shipping service please contact us for either International Express Mail or Fed Ex International rates (which are approximately 8-10x more expensive depending on your country).

INTERNATIONAL BUYERS – Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.

Be part of the klo rocks family! Sign up for our email newsletter so we can shower you with love, joy & tiny bits of wisdom!
http://visitor.r20.constantcontact.com/manage/optin/ea?v=001k6dau0Gb9W9QWQLblrvPTg%3D%3D

Announcement

Last updated on Dec 22, 2016

Happy Holidays 2016! We had a busy holiday season (many, many thanks) and are now taking a break. We will back in the studio on JANUARY 11, 2016.

Custom photo jewelry and personalized keepsakes created by o o o o kathy lo rocks in downtown San Francisco.

We love to create beautiful treasures and family heirlooms for our customers.

Each piece of jewelry we create has a story behind it - some are heartwarming and yet some are heartbreaking. Whatever story you have, we'd love to add it to our collection.

Here's a video about o o o o kathy lo rocks : http://youtu.be/U9vARE_Wc9Y

We have have gone to great lengths to perfect a process to make photo jewelry that is non-toxic yet waterproof, long lasting and of course beautiful.

Originally inspired by boring meetings, kathy started the jewelry biz, kathy lo rocks, to escape the corporate life and nurture her artistic soul. Now we are a small studio of artists doing the same. Your purchases help support our cause and we thank you!

Do you need something asap -- like your wedding is this weekend? We can help - just send us a convo! We can usually ship out same day or the next if you are in a pinch.

SPECIAL ORDERS, REQUESTS, and DEADLINE DATES - please, please put these in the notes section at checkout (even if we have ironed out the details in a convo). Your notes print out on the order we receive and we use that information to make your order and quality check it at shipping. It helps us out tremendously and avoids mistakes if you can put your requests, deadlines, special changes in the notes section at checkout.

UNITED STATES SHIPPING UPGRADE: If you want your order shipped via USPS Priority Mail please purchase this envelope/item: https://www.etsy.com/listing/127704734/usps-priority-mail-select-to-ship-us?

PHOTOGRAPHERS: We do have a wholesale program. Please contact us about the details.

INTERNATIONAL SHIPMENTS: Yes, we ship to international destinations and we try to get them out fast. Our default shipping method is USPS First Class since this is the most economical and you do not have to pay broker fees. First Class usually takes 6-10 business days. However it is not guaranteed and the tracking is marginal. While the USPS International service is quite good every now and then packages can get held up in customs and take much longer to arrive at their destination.

If you need a faster, guaranteed International shipping service please contact us for either International Express Mail or Fed Ex International rates (which are approximately 8-10x more expensive depending on your country).

INTERNATIONAL BUYERS – Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.

Be part of the klo rocks family! Sign up for our email newsletter so we can shower you with love, joy & tiny bits of wisdom!
http://visitor.r20.constantcontact.com/manage/optin/ea?v=001k6dau0Gb9W9QWQLblrvPTg%3D%3D

kathy

Contact shop owner

kathy

Reviews

Average item review
4.5 out of 5 stars
(774)
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Shop policies

Last updated on June 25, 2013
o o o o kathy lo rocks creates custom photo jewelry and personalized keepsakes in downtown San Francisco. We love to create beautiful treasures and family heirlooms for our customers.

Our customers have such wonderful stories about the jewelry they choose to create. And we hope to add your story to our trove.

We are committed to delivering outstanding customer service. So don't be afraid to speak up if you need something or are not getting excellent service.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Payment
Payment - whatever you got, we'll take. Contact us if you want to pay with a method other than PayPal or Credit Card.

Cancellations - No problems - we understand. If you we have not made or shipped your order you can cancel and we will refund your purchase. Have no fear, we won't stalk or harass you. We do hope you will be back in the future though.

For orders that have been made and or shipped we will evaluate based on whether it is a custom made item.

Shipments to California will be charged the appropriate sales tax.
Shipping
Custom made Items may take up to 5 business days though we try hard to ship faster.

Please let us know if you have a deadline so we can accommodate.

UNITED STATES - all United States shipments are shipped via USPS. Our standard service is First Class which usually takes 3 days. However you can upgrade to Priority Mail (usually 2 days) or Express Mail (usually 1 day). If you prefer Fed Ex or UPS please convo to arrange,

INTERNATIONAL - all International shipments are sent USPS First Class unless another service is requested.

USPS First Class International is quoted as 6-10 business days however this is not guaranteed and some cases can take longer. Please contact us if you need Express Mail which is 3-5 business days guaranteed with reliable tracking.

INTERNATIONAL CUSTOMS, DUTIES, TAXES are not included in the item price or shipping cost. As customary these charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.

If you need your shipping expedited/have an urgent deadline. Please do not hesitate to contact us.
Refunds and Exchanges
We expect you will be absolutely delighted with your purchase, as most of our customers are. If you are not satisfied we will exchange, replace, or if need be refund your purchase.

Please note that custom items can not be refunded.

In the event you are not satisfied please contact us within 30 days of receipt so we can arrange for a replacement, exchange or refund.
Additional policies and FAQs
Our work is completely guaranteed. If you have any problems or issues after purchase please contact us immediately so we can assess the situation.