Katie Jane's Design
katiejanesdesign's Shop Policies
Welcome to Katie Jane's Deisgn! I use the most irresistably soft, fun and deisnger favrics to make adorable and fun baby creations.
My shop is full of exclusive and unique items.; use them for yourself, or give them as a gift. You will be amazed by the quality of craftsmanship.
I am always willing to do custom orders and am always open to feedback!
PayPal, Visa, Mastercard, Discover, & American Express
Shipping is done through USPS. Once your item is shipped, you will recieve a notificaiton which includes tracking information.
Refunds and Exchanges
My first goal is that my customers are happy with their purchases. If you have any issues with your purchase please contact me to discuss the issue and I will do whatever I can (within reason, of course!) to make you happy.
Refunds/exchanges will only be accepted if I am contacted within 5 days of receipt of the item and the item is in the original, unused state. You will receive a refund using the same method you paid, less shipping costs. Buyer is responsible for return shipping fees.
Orders may only be canceled within 24 hours of purchase, provided the items have not yet been shipped.
Refunds are only issued after the return of the item in its unused and original state. If you would like to add insurance to your package, just let us know!
Last Updated June 25, 2014