KatiesBasement

spreading peace and love with handmade crystal jewelry

Kirkwood, Missouri

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

KatiesBasement is taking a short break

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Note from shop owner Currently taking a break to limit COVID exposure and keep everyone safe. Travel has come to a halt, which means I can’t currently visit many of my favorites crystal sources! And as the USPS struggles, packages are getting delayed and lost more frequently.

I don’t feel I can currently offer my same level of service in the current climate, so I had to make the difficult call to step back temporarily and focus my time/effort elsewhere.

I’ll be back. In the meantime, please stay safe and love one another!

peace and love,
Katie

Note from shop owner

Last updated on Nov 14, 2020

Currently taking a break to limit COVID exposure and keep everyone safe. Travel has come to a halt, which means I can’t currently visit many of my favorites crystal sources! And as the USPS struggles, packages are getting delayed and lost more frequently.

I don’t feel I can currently offer my same level of service in the current climate, so I had to make the difficult call to step back temporarily and focus my time/effort elsewhere.

I’ll be back. In the meantime, please stay safe and love one another!

peace and love,
Katie

Katie

Contact shop owner

Katie

Reviews

Average item review
5 out of 5 stars
(770)
See reviews that mention:
Quality 87 Shipping 116 Customer service 92

About KatiesBasement

Sales 2,353
On Etsy since 2009

Peace, Love, Crystals, and Wanderlust!

I've always been drawn to nature and plagued by a never-ending need to explore it! Nature remains my main source of inspiration. I love travel, hiking, rockhounding, and connecting with our beautiful planet.

I've been studying crystals and their unique properties for many years now, and my passion has now become my living. I'm constantly learning and bettering myself. I absolutely love sharing my knowledge of these beautiful stones with others.

Somewhere along the line, a modern-day hippie emerged with a lust for creating and a strong desire to work with these beautiful pieces of nature. I met a wonderful man that supports my dream. We currently live in St. Louis, and we travel around the country in our VW campers every chance we get!

I strive to source the crystals and stones I offer from ethically and sustainably responsible sources. Since I travel so often, I'm able to locally source the majority of the crystals in my shop! A responsibility to our planet and the people on it is most important to me!

I ensure quality, environmentally responsible products so you can shop with confidence!

Shop members

  • Katie

    Owner, Creator

    So glad you visited! I'm the owner and creator of this little shop. I love travel, VWs, and all things hippie! I've studied crystals and their powers for years and strive to create unique, sustainable pieces that touch your soul! So nice to meet you!

Shop policies

Last updated on September 20, 2018
Thank you for visiting Katie's Basement! My work is my passion. I thrive on the creative process and each piece holds a special place in my heart. That being said... Quality and customer service is of upmost importance to me.

I know each and every supplier personally. I only purchase from ethical and fair trade sources. I do the legwork and make sure the crystals I can't collect myself come from responsible sources.

I strive to provide accurate photographs of all of my pieces. All photos are taken in natural light, so what you see is what you get! I create jewelry that I would wear myself and I guarantee its quality.

My number #1 goal is customer service. I want you to be beyond happy and excited about your purchase :)

I'm so happy you found my shop! If you have any questions that are not answered below… Just send me a convo and I'll we'll figure it out!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
The most important thing to me is that you are 110% happy with your purchase.

If you receive your item and for some reason it's just not for you... Let me know! We'll arrange for you to send your order back (within 14 days). Once I receive the jewelry and all packaging materials, I will gladly refund your purchase price.

I also provide free repairs for a 2 week period after you receive the item. I'm so confident of my jewelry's construction quality, that If during this period the item becomes damaged from normal wear I will repair it at no additional charge. After this 2 week repair period, I will repair all items for a small fee. This goes for resizing too! If you would like a different size, just holler and I'll be happy to resize it for you for a minimal materials fee.

NATURAL WEAR: Because many of my crystal necklaces are made from hemp, a "How to Care for your Hemp" information sheet is included that provides tips to get the most out of your natural necklace. As hemp is a natural fiber, it doesn't last forever ( Usually somewhere around 4/5 months on the low end up to years on the high end depending on care/type of wear/weight of stone).. One of the reasons I choose to work with it! It's extremely eco-friendly! Depending on wear, hemp can deteriorate more quickly if not properly handled... BUT all hemp necklaces will eventually deteriorate due to the natural nature of the fiber.

I offer re-wrapping of necklaces with a minimal re-wrapping + shipping fee in case you outlive the life of your natural, eco-friendly fiber :) Contact me for pricing on your exact piece! I usually charge around $15 for a rewrapping fee.
Payment
Once payment is received, your purchase will be shipped within 1-3 business days. I'll contact you if it won't ship within the 1-3 day window!

If a crystal steals your heart, please let me know! I am happy to reserve items for up to 2 weeks to allow you to get the funds together :-)


**Please let me know if you are having problems with the payment process! I will be happy to guide you through the process. Navigating Etsy can be confusing at first!**
Shipping
US ORDERS:

~ I will ship your order in 1-3 business days (M-F) from the time the order is placed.
~US orders generally take 2-7 days to arrive once shipped, but the US Postal service does not guarantee this. Please allow for extra time during high volume seasons. If you have questions about how long it will take, I'm happy to help!
~All orders are provided with a tracking # once shipped.



INTERNATIONAL BUYERS:
~International orders are shipped via USPS first class.
~Please allow 2-6 weeks for delivery.
~At times customs may delay your package. Unfortunately this is out of my control and may delay your shipment from the posted times.
~Buyers are responsible for any customs fees, taxes, and so on that may be incurred. These fees are levied by your own country and not by Katie's Basement. I will however be sure to state only the actual value of the item on the declarations from and not the price plus shipping.
~Please be aware of your countries laws before ordering and be prepared for any fees or taxes that are your responsibility.
~Items will be marked "other/merchandise" on customs forms. They cannot be marked "GIFT" as that is against the law.


I make it my personal mission to ensure my packaging and shipping materials are as eco-friendly and sustainable as possible. As of now, my shipping materials are 100% recyclable and made from 95% post consumer waste. How awesome is that?

Please recycle/reuse what you don't keep! Help me save our planet :)
Additional policies and FAQs
Each item is shipped in a unique gift box. Hemp items arrive with a "How to Care for Your Hemp" information card.

A true hippie at heart, I have the utmost respect for our planet and our impact while we are here. That is why the majority of my shipping materials are 100% recyclable or made from recycled materials. I am very proud of my eco-friendly shipping and encourage you to re-use or recycle your packaging.

Custom items are more than welcome and greatly encouraged! I love the creativity and inspiration I gain from the suggestions of my customers, so if you do not see anything here you like, please let me know how I can accommodate you. I love to collaborate.

Is my jewelry perfect for your boutique? Wholesale orders are welcome. Please send me a convo or email and we can discuss possibilities!

Thank you again for stopping by and I hope you enjoyed your time in my shop!

peace and love,
Katie