KatRoman

Pompton Lakes, New Jersey · 25 Sales

KatRoman

Pompton Lakes, New Jersey 25 Sales On Etsy since 2007

0 out of 5 stars
(12)

Shop owner

Kat Roman

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Kat Roman

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Kat Roman

Reviews

No reviews in the last year

Anonymous on Dec 28, 2011

5 out of 5 stars

AAA+++ Seller... Super fast shipping

Anonymous on Jun 28, 2009

5 out of 5 stars
View all 12 reviews

Shop policies

Last updated on January 14, 2014
Welcome to my shop, Kat Roman. Please don't hesitate to contact me if you see something in my shop that you would like me to modify as a custom order. I can accommodate on most of my items.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I ship my items after I have received payment.

Custom orders must be paid before I begin making the item.
Shipping
All my items are shipped via USPS. I ship first class Mail with Delivery Confo to all US addresses. Shipping is M-F. Once I receive your tracking number I will send you your tracking number once your package is shipped.

***INTERNATIONAL CUSTOMERS***

For all non-US orders, including Canada, I can ship via USPS First Class Mail International, aka Airmail. I cannot track international first class mail packages once they leave my hands. Delivery tines for international packages vary; the average, in my experience, is between 7 - 30 business days. Remember, your package might have to cross oceans and continents and will always have to pass through your country's customs office. This sometimes takes a while.

Some countries apply import taxes and customs fees on all packages over a certain price coming into the country. There is no way of me knowing your country charge or the fee. All customs fees and duties are the responsibility of the buyer. In accordance with international laws, I include a receipt in every international package I mail out.

***Please contact me before ordering if you would like to pay an extra fee to have your items shipped via Registered Mail, which includes insurance and tracking.
Refunds and Exchanges
I accept returns up to 14 days after receipt, provided the item is in original condition and in its original packaging (including box and padded mailer or similar).

Please contact me for instructions before returning anything. Once you have been given authorization for a return, all packages must be postmarked within 7 days. SORRY, shipping costs are non refundable.

Custom orders are not returnable. This includes items created specifically for you or any item that I altered to your specifications, including metal changes, necklace chain lengths, etc.
Additional policies and FAQs
All my items are wrapped in tissue. Jewelry is normally shipped either in a sachet as a gift or an actual jewelry box. I believe even if the item was purchased for personal and not to be gifted we all deserve to open our own little present.

***Jewelry Care***

Be sure not to expose your jewelry to harsh chemical, perfumes, dyes, or chlorine. The chemicals attack the metal and may cause discoloration or deterioration.

I encourage that you wear my jewelry as often as possible. But please be gentle not to bathe, sleep, swim with your jewelry on, as this may bend and also discolor your purchase.

***Fabric Care***

I do not test my fabrics. I suggest that my goodies be spot cleaned. Clothing to be washed in gentle cycle and laying it flat to be safe. Pieces that are embellisher or appliquéd require hand washing.