clps4422 on Jan 28, 2015
Lovely. My crafts are going to look great. Thank you.
Anita Spero on Nov 14, 2014
Perfect thank you...So pretty...Packed very well.
Peg Ahouse on Oct 25, 2014
Great seller on etsy. Thank you!!
I've been in the art and antique industries for 30+ and 20+ years respectively and during that time I've had an excellent customer service record selling online, at craft shows/faires, and in brick and mortar shops.
My artist background of 30+ years has evolved through various mediums. Currently, I'm working or playing (depending on who you talk to) in photography, PMC, Polymer Clay, lamp-working, jewelry making, and mosaics. I've also been known to draw and paint now and again. My other love is collecting and selling vintage and antique items (mostly jewelry).I hope you will find my offerings delightful as well as inspirational.
Your satisfaction is of utmost importance, so please contact me (etsy conversation) if you need help with anything while shopping in Kat Scratch Creations on Etsy!
Accepted payment methods
- Accepts Etsy gift cards
International shipping is expensive (IMO) so I've not provided shipping rates. Should you want a quote for S&H, please convo me.
I use new bubble mailers, recycled cardboard boxes, or priority boxes (depending on size of order and transit method). I wrap all items with bubble wrap and provide extra peanuts, paper or bubble wrap within the mailer for added support during transit.
Orders are processed and shipped 2-3 times a week.(i.e. I will ship every day during peak times if volumes warrant it, but otherwise I will ship every other day for efficiency.)
Refunds and Exchanges
No partial refunds (i.e. a partial lot of beads is non-returnable).
Refunds for qualifying items that are returned within 5 days of receipt(postmarked/proof of mailing date used).
Please contact via email for return address and authorization number.
A 15% restocking fee applies unless otherwise agreed in advance.
Buyer pays return shipping unless otherwise agreed in advance