KatsCritterCreations

Kat's Critter Creations

Tehachapi, California

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A buyer bought a gift from this shop and gave it a 5-star review!

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Kat D

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Kat D

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Shop policies

Last updated on February 3, 2011
Hi shoppers! Kats Critter Creations wants to thank you for visiting and shopping here.

I've been in the art and antique industries for 30+ and 20+ years respectively and during that time I've had an excellent customer service record selling online, at craft shows/faires, and in brick and mortar shops.

My artist background of 30+ years has evolved through various mediums. Currently, I'm working or playing (depending on who you talk to) in photography, PMC, Polymer Clay, lamp-working, jewelry making, and mosaics. I've also been known to draw and paint now and again. My other love is collecting and selling vintage and antique items (mostly jewelry).I hope you will find my offerings delightful as well as inspirational.

Your satisfaction is of utmost importance, so please contact me (etsy conversation) if you need help with anything while shopping with me on Etsy!

Accepted payment methods

Paypal
Returns and exchanges
Refundable if returned in same condition.
No partial refunds (i.e. a partial lot of beads is non-returnable).
Refunds for qualifying items that are returned within 5 days of receipt(postmarked/proof of mailing date used).
Please contact via email for return address and authorization number.
A 5% restocking fee applies unless otherwise agreed in advance.
Buyer pays return shipping unless otherwise agreed in advance
Payment
Accepts, Paypal, and money orders.
California buyers pay 8.25% tax.

If you are shopping in my various stores here on etsy and want to combine your purchases, please wait for a combined invoice or email from me.


Etsy Check Out (How To)

(1) Click the "Your Etsy" link at the top of any Etsy page
(2) Next, click the link for "Purchases" located on the top left of the page
(3) Next, you will see a list of your purchases with the most recent transaction on top. Click the "view invoice" link located toward the right side of the page.
(4) Just below the photo of the item(s) you purchased you will see a big green button that says "Pay with Paypal". Follow this link and sign into your PayPal account and make your payment.
Shipping
USPS First Class Mail, Priority Mail or Parcel Post with delivery confirmation. Insurance recommended by item.

International shipments may go either First Class Mail International, Priority or Express. Larger orders must go priority or express to enable tracking and/or insurance.

I'm happy to combine shipping across all my shops. Just email me before checking out.

I use new bubble mailers, recycled cardboard boxes, or priority boxes (depending on size of order and transit method). I wrap all items with bubble wrap and provide extra peanuts, paper or bubble wrap within the mailer for added support during transit.

Orders are processed and shipped Mon - Fri for anything paid by 7:00a.m. Saturday shipping is done on an as-needed basis but is not guaranteed.