katsriversidestudio

Riverside Studio

Ottawa, Canada 2229 Sales On Etsy since 2012

5 out of 5 stars (741)

katsriversidestudio

Riverside Studio

Ottawa, Canada | 2229 Sales

5 out of 5 stars (741)

Shop owner

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Kathryn

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Kathryn

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2229 Sales
3442 Admirers
 

Announcement    Welcome to Riverside Studio. Hello, I am Kathryn a visual artist with a passion for colour and fiber. My studio is located in Farrellton, Quebec in an old elementary school called Place des Artistes de Farrellton. It is a hop, skip and a jump from the magnificent Gatineau River.

Visit my new website at: www.katsriversidestudio.com where you will find more products.

I love to dye yarn and fiber, to knit and to draw.
If you are part of Ravelry, say hi! On Ravelry I'm known as katdry. Check out our Instagram feed - katsriversidestudio

Announcement

Last updated on Feb 22, 2019

Welcome to Riverside Studio. Hello, I am Kathryn a visual artist with a passion for colour and fiber. My studio is located in Farrellton, Quebec in an old elementary school called Place des Artistes de Farrellton. It is a hop, skip and a jump from the magnificent Gatineau River.

Visit my new website at: www.katsriversidestudio.com where you will find more products.

I love to dye yarn and fiber, to knit and to draw.
If you are part of Ravelry, say hi! On Ravelry I'm known as katdry. Check out our Instagram feed - katsriversidestudio

Reviews

Average item review
5 out of 5 stars
(741)
See reviews that mention:
quality 34 shipping 115 customer service 100

Shop policies

Last updated on November 3, 2018
I use the highest quality Canadian Milled yarn available on the market as my base and Sabraset dyes which produce beautiful saturated colours. This dye is both light fast and wash fast. Some colours may crock the first few time you wash them so make sure you wash them gently with like colours.
Most of my yarn is superwash but I still recommend gentle handling to reduce wear and tear.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are not completely satisfied with your order, contact me and I will find a way to guarantee your satisfaction.
Payment
I take payments through Direct checkout.
Shipping
Shipping will be done via Canada Post. Canadian orders are shipped expedited. Shipping to Canada is generally 2-6 business days. Regular shipping to the USA, and everywhere else is 10-14 business days.

*Please note that international orders (including to the USA) are sent without tracking. You may upgrade shipping to include tracking if you contact us before purchase of your items. Unfortunately we cannot take responsibility for international orders without tracking that go missing.*

Items are shipped as soon as they are dyed, 1-2 weeks, often sooner.

For those of you in the greater Ottawa, Gatineau region, please send me message in case there is a way we can meet up and to avoid shipping costs.

We will refund overcharges for shipping which are roughly calculated for Etsy.
Additional policies and FAQs
I can also do wholesale orders for shops. Contact me for more information.