katuasha

Needle felted animals & handmade craft

Kiev, Ukraine · 421 Sales

katuasha

Needle felted animals & handmade craft

Kiev, Ukraine 421 Sales On Etsy since 2011

5 out of 5 stars
(158)
Katerina Balyuk

Contact shop owner

Katerina Balyuk

Reviews

Average item review
5 out of 5 stars
(158)
View all 158 reviews

About

100% hand felted accessories

I hope you enjoy browsing my shops - 100% hand felted accessories, needle felted toys, wooden spools (bobbins), unique felt & handmade craft. I also do custom orders.

Shop members

  • Katerina Baliuk

    Owner

    My name’s Katerina. I and my family live in Kiev, Ukraine. Handmade makes me happy. I make my living as an engineer for a company operating nuclear power plant. Clearly, handmade is a way for me to keep my sanity.

Shop policies

More information

Last updated on Aug 8, 2017
Frequently asked questions

Custom and personalized orders

I make custom orders with pleasure.

Feedback

Feedback is really important for me.
How do I leave feedback? - http://www.etsy.com/help/article/102

HOW TO PAY WITH CREDIT CARD WITHOUT OPEN A PAYPAL ACCOUNT

You may be able to pay with a card via PayPal without a PayPal account. Here’s how:

1. Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.
2. You'll be prompted to fill in your billing and credit card information.
3. Enter your email address so PayPal can send you a receipt.
4. Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.

If you don't receive your order

after 3 weeks from the date of shipment:
1. Ask family or neighbors, maybe they have received parcel instead of you.
2. Ask your local post office. Perhaps, the parcel arrived.
3. Let me know, if you didn't receive your parcel within 45 days from the date of shipment. I will fill in the claim about the lost in my local post office.
4. If the parcel is lost, and this confirms a written response to the postal of Ukraine, I do 100% refund.
5. Perhaps you have not taken away the package and package has been shipped back to me. I can ship the item again, you are responsible for shipping costs. Or I can do refund less excluding shipping costs and non-refundable fees 5% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

Сancellation order

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 5% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee, as the cancellation took place due to no fault of the seller.

If your package mark as ''unclaimed'', it may be resend, or you may get refund (excluding shipping costs and non-refundable fees) - just write me about it.