At Katy Ryan Designs we take your personal data very seriously. In order to comply with the EU GDPR Law, we issue the following statement which we agree to uphold when you place an order with us. In order to fulfil your order we rely on Etsy.com to provide us with the necessary data needed in order to process your order in a timely manner. The data we collected is your name, address, email address, additional contact information, and any pictures or personalization that may be necessary to complete a personalized order. We may also contact you for additional information such as personalization or pictures for custom items ordered. This information is required and stored for tax and business related needs, to complete your order in a timely manner, and for compliancy with Etsy’s privacy policies. You may revoke your consent at any time and have the right in detail to request details of the information we keep. We understand the importance of keeping personal data secure and safe and only share limited personal data with companies we need to in order to maintain our business.


Information I Collect

To fulfil your order, you must provide me with certain information (which you authorize Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for personalized orders) if you contact me directly or include additional personal information in the notes section of your order.


Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list or joining my VIP Facebook group;
• if necessary to comply with legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
•Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service Providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
•Business transfers. If I sell or mergy my business, I amy disclose your information as part of that transaction, only to the extent permitted by law.
•Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


Transfers of Personal Information Outside of the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer when using Microsoft OneDrive, as Microsoft’s Cloud is Privacy Shield certified. When using Apple iCloud, I rely on Apple’s end-to-end encryption for privacy. iCloud secures my information by encrypting it when it's in transit, storing it in iCloud in an encrypted format, and using secure tokens for authentication. For certain sensitive information, Apple uses end-to-end encryption. This means that only I can access the information, and only on devices where I am signed in to iCloud. No one else, not even Apple, can access end-to-end encrypted information.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
•Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information, Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interested and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. I fyou reside in the EU and wish to raise a concern about my use of your information ( and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Kathryn Ryan, am the data controller of your personal information. If you have any questions or concerns you may contact me at katyryandesigns@gmail.com or directly from katyryandesigns.etsy.com using the Contact button.