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Accepted payment methods
Returns and exchanges
If you need help measuring, just ask; I'm happy to help! :D
If there's any other issues contact me and I'll do my best to help you! Returns are not permitted for hygienic reasons. If you didn't measure, or measured wrongly and need different sizes, contact me and I will give you a listing to purchase. Price will vary depending on how many nails you need and the design (Usually $2 per nail, but depending on design)
Shipping and rush order fees are NON refundable!
Etsy does not take the size of the order into account when estimating your ship by dates and large orders need more time!
Paypal is only accepted at this time. It's safe and you don't need a Paypal account to use it :) (pay as a guest)
Due to instances in the past, all custom orders must be paid for before I start them.
Each order needs approximately 12-16 business days sometimes longer, sometimes shorter depending on order volume. I will update the shipping tab with the current wait time ****PLEASE CHECK SHIPPING TAB FOR CURRENT WAIT TIMES *BEFORE* PURCHASE****
Shipping times are approximate, however you are always welcome to email me to check on the status of your order. Keep in mind everyting is handmade to your specifications when you order so your patience is appreciated! If you need something sooner, contact me and I will do my best to work with you or give you a rush order. If you would like to upgrade shipping to Priority mail (2-3 days) there is a listing for that in my shop. Otherwise I ship First Class.
Domestic (US) shipping is $4. Includes tracking. Orders shipped within the United States will receive delivery confirmation via email.
I cannot be responsible for any international shipping taxes incurred by your mail carrier; these are local taxes and the buyers responsibility! Please do not ask me to lie on customs forms and change the value to gift; postage is printed via Etsy and cannot be altered.
If you're not sure please contact your local post office.
International Buyers Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. I do not mark merchandise values below value or mark items as gifts - US and International government regulations prohibit such behavior.
Please note, my shipping charges do not just cover postage. They also cover packaging materials (boxes, tapes, labels. baggies, bubble wrap, envelopes, nail glue, files, etc..). This is why my shipping costs are slightly more than the actual postage cost.
I do not and will never profit off of your shipping costs.
Additional policies and FAQs
I think it makes it so much more special when you know you have a completely unique set of nails!
However, if you're totally in love with a particular version of a certain set of nails just let me know and I'll do my best to re-create them for you <3
While I am happy to do custom orders, please do not message me with photos of another artist's work and ask me to copy it. Those type of requests will be ignored. :(
If there is something specific you want on a set of nails just let me know and I'll do my own interpretation.
All custom orders must be paid for before I start them.