Cherrie Lees on Mar 27, 2017
Great Design Many Thanks A+++
Karen Norris on Mar 21, 2017
Stitched out great ~ thank you so much!!!
Accepted payment methods
- Accepts Etsy gift cards
Refunds and Exchanges
Please read the sizes of each design that you purchase, some designs require a big hoop and will not fit the 4x4 and 5x7 hoops.
Additional policies and FAQs
Q: Is this an applique?
A: Please Read the Title of the Listing. If it says "Applique" in the Title, then you can add fabric to the design or you can use it as an outline.
Q: Will this Design fit a 5x7 hoop?
A: The sizes are listed in all the listing.
EXAMPLE: Size: 4.90"x 6.90", this size will usually fit in a 5x7 hoop. You need to check the manual for your machine to make sure.
Q: I thought the designs were available instantly?
A: They are available for download once you payment has cleared.
(E-Checks can take anywhere for 2 - 5 days to clear)
1: Click on "Your Account" (Upper Right Hand Corner of Screen)
2: Click on "Purchases"
3: Click on Download (Right Side of Screen)
Q: How do I unzip the files:
A: Once you download the file, you can highlight it and right click, a box will come up and look for the the "Extract" inside it and click on it and then you would just follow the instructions.
Q: My Machine is not recognizing the design.
A: There are only a few things that can cause this.
1: The file is still zipped. You need to make sure that you unzip the files.
2: The design is too big for the machine, make sure you use the correct size.
3: You are not using the correct format or format version. Read above for software.
Q: My Machine is not recognizing the design and I am using the 2 inch size so it should work.
A: Some designs are labeled at the end with a 1, 2 or 3.
Q: My computer is not recognizing the designs, it is trying to open them up in Adobe.
A: There are only a few things that can cause this:
1: Make sure that you have unzipped the file.
2: You must have an Embroidery Software on your computer for it to see it.
SOFTWARE: Wilcom TrueSizer
If you do not have software and you need to convert a design or just look at it on your computer, you can download a FREE copy of Wilcom True Sizer at: http://www.wilcom.com/Products/TrueSizer.aspx (copy and paste in address bar)
Editing and Merging Software: Sew What Pro
If you need an Editing Software at a reasonable price, you can download the trial version Sew What Pro at www.sandscomputing.com (copy and paste in address bar) You can use this software to 30 days/60 saves, which ever comes 1st, before they will require you to purchase it.
How To UNZIP a File In Windows:
Once you download the file, you can highlight it and right click, a box will come up and look for the the "Extract" inside it and click on it and then you would just follow the instructions.