kbryantART

Your satisfaction is extremely important to me!

For custom pet portraits:
Before shipping I will send you a digital photograph of your pet portrait for approval or any final adjustments (within reason). Because my product is a custom work of art, I cannot offer returns or exchanges on pet portraits.

For art prints:
If you are not satisfied with the art print, please return within 14 days of receipt. Once I receive the item undamaged, I will make the refund.

For custom pet portraits, please be aware that orders do not ship until you approve the final proof and payment has cleared.

For art prints, I ship orders within 1 week after payment has cleared.

For custom pet portraits:

Please, allow me two to three weeks to complete your order. I will send you a digital photograph of your custom pet portrait for your approval. If you request any adjustments (within reason), please allow me an additional 72 hours to resubmit an updated proof for approval. Once you are happy with your pet portrait, the work of art will be professionally packaged and shipped to you via USPS, marked fragile.

For art prints:

Please, allow me 1 week to process your order for shipment.

For gifts, I am happy to wrap and ship directly to the recipient upon your request.

© Katherine Bryant. I retain all rights to each piece of art I create.