Due to the fact that we order materials very quickly returns are given within the first 48 hours of order placement only. I order all candy as soon as possible for the quickest turn around!

Custom orders - All sales are final. No refunds will be issued for a design asked for by a customer. Candy cannot be returned due to its edible nature. Thank you!

No refunds for lollipop colors - we do not manufacture them and do not have any control of various hues!

If your item arrives damaged please message us with pictures of the damaged shipping box as well as the damaged item immediately. We will then make a claim accordingly with the shipping company and resolve the issue via refund upon payment from them or we will replace the item if possible.

From below's FAQ section:
Q: What if my order arrives broken?
A: Please message us ASAP, we will create and send a new bouquet as soon as possible. We do require photos of the damage for our records and insurance purposes of both the damage to the product and the packing.

We currently accept payment via Paypal and direct checkout through Etsy.

Insurance is automatically included in your shipping and all of our items are packed with lots of love and care! We primarily ship via USPS but do use Fedex in some cases as of 01/2016 for domestic orders. Our international orders vary between USPS and UPS.

*Our items can be very heavy and expensive to ship, we re-use boxes that our candy arrives to us in in an effort to pass the savings on to you!

CHOKING WARNING: Keep it Candy Events LLC products may contain small candies that are not recommended for small children as they are a possible choking hazard (small suckers, jelly beans and other small pieces.)

ALLERGY ALERT: Many of the lollipops and other candies used are made in a factory that also produces peanut products.

Frequently Asked Questions (FAQs:)

Q: Do you ship internationally?
A: Yes we do! However, any extra duties or taxes are the sole responsibility of the buyer.

Q: What shipping service do you use?
A: We primarily use USPS 2 day priority mail and first class mail. Occasionally FedEx or UPS may be used.

Q: Can I add shipping insurance?
A: It is automatically factored into your shipping price.

Q: Do you make your own lollipops?
A: Not currently. Whirly Pop is a trademark of the Adams and Brooks Candy Company. I am always looking for another small business to work with who does make them though, feel free to contact us!

Q: Do you sell just the candy and jars?
A: We are not currently licensed to resell candy. You can find some custom made candy jars in our shop.

Q: What if my order arrives broken?
A: Please contact us immediately with photos of the damaged item and packaging. We will immediately make an insurance claim with the courier used. A replacement item, or refund will be provided on a case by case basis.

Q: Can this be thrown like a traditional bouquet?
A: Well, yes, but I wouldn't recommend it. A great idea is to keep the bouquet in a bird cage with a lock and give out keys to guests. Or give the lucky gal a fun custom t-shirt!

*I will continue to add more questions as I get them!

Available Lollipop Colors/Flavors (Large) Coloring may vary:

Hot Pink - Bubblegum
Light Pink - Fruity
Purple - Grape
Light Blue - Blue Raspberry
Navy - Raspberry
Green - Green Apple
Neon Green - Green Apple
Yellow - Lemon
Orange - Orange
Red - Cherry
Brown - Root Beer
Black - Fruity
White - Fruity
Rainbow - Cherry


Available Lollipop Colors/Flavors (Small):

Pink - Strawberry
Purple - Grape
Light Blue - Blue Raspberry
Orange - Orange
Yellow - Lemon
Green - Lime
Red - Cherry
Black - Fruity
Silver - Cherry
Gold - Orange
Rainbow - Cherry

Available Suckers (Sphere shaped lollipops)

Hot Pink - Strawberry
Purple - Grape
Orange - Orange
Yellow - Lemon
Green - Lime
Red - Cherry
Blue - Raspberry