keiandmolly

Kei & Molly Textiles, LLC

Albuquerque, New Mexico 20269 Sales On Etsy since 2011

5 out of 5 stars (1862)

keiandmolly

Kei & Molly Textiles, LLC

Albuquerque, New Mexico | 20269 Sales

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Kei and Molly

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Kei and Molly

Announcement    Enjoy FREE SHIPPING on all orders over $100. in the Continental U.S.

Welcome to Kei & Molly Textiles, LLC. We are a textile design company committed to creating the highest-quality hand-printed fabric goods, while doing good for our community. Learn more about us on our About Page.

Announcement

Last updated on Jul 22, 2019

Enjoy FREE SHIPPING on all orders over $100. in the Continental U.S.

Welcome to Kei & Molly Textiles, LLC. We are a textile design company committed to creating the highest-quality hand-printed fabric goods, while doing good for our community. Learn more about us on our About Page.

Reviews

Average item review
5 out of 5 stars
(1862)
See reviews that mention:
quality 159 shipping 336 customer service 123

About keiandmolly

Sales 20,269
On Etsy since 2011

Hand printed * Original Designs * Social Enterprise

We founded Kei & Molly Textiles, LLC in 2010 as a printing studio dedicated to creating artisan-quality, hand-printed fabric goods -- all with the goal of creating good jobs for immigrant and refugee women in our community. With our business, we hope to help re-vitalize Albuquerque's International District.

We are old school. All of our silkscreens are pulled by hand on our 15 yard-long table. Our largest screens are developed in the New Mexico sun! We mix all of our inks by hand. And our images actually start as paper-cuts before we even turn on the computer for designing.

Being environmental stewards is also important to us. Our studio uses only water-based, non-toxic inks to minimize our impact on the environment -- no plastisol, please! Our product line is also made using only 100% natural fibers.

We hope you enjoy our offerings!

Shop members

  • Kei & Molly

    Co-owners, Designers

    We are Kei Tsuzuki & Molly Luethi -- two friends who started a printing studio mid-career. We love printing, designing, and creating a great place for women to work!

  • Remy

    Shipping Coordinator

    Remy is from the Philippines and is our shipping coordinator. She has a great eye for detail and keeps us organized!

  • Esther

    Print List Manager And Trainer.

    Esther is from Congo and has become a great printer! She speaks many languages and helps us with Swahili translation when we need it.

  • Liberata

    Ink Manager And Print List Manager.

    Liberata is from the Congo and is a great printer. She keeps us amused with her sly sense of humor!

  • Yeni

    Sewing Leader And Printer.

    Yeni is from Cuba and makes us laugh everyday. Yeni has been with Kei & Molly since the beginning!

  • Rainey

    Technical Manager And Printer.

    Rainey says she is from Pluto (lol). She is an artist with a printing degree from Tamarind Institute.

  • Misty

    Retail And Social Media Manager

    Misty has lived in Seattle and Brooklyn, she is an artist and huge animal lover.

  • Kailani

    Office Administrator & Printer

    Kailani does wonders for our office. On her downtime she designs lingerie.

Production partners

  • 12 Tons of Letterpress

    Santa Fe, NM

    The four letterpress prints we list are designed by Kei and Molly but printed by 12 Tons of Letterpress in Santa Fe, NM, USA.

  • Seamstresses

    Albuquerque, NM

    Some of our sewing is done by local seamstresses. We like to support immigrant women in their efforts to generate income for themselves. All have registered their businesses with the state of New Mexico, and are terrific at what they do!

  • Don Mickey Designs, Inc.

    Albuquerque, NM

    Since we are solely a fabric printing studio, we decided to outsource these to a local company, DMDesigns, Inc.

Shop policies

Last updated on July 11, 2019
Welcome to Kei & Molly Textiles, LLC. We're excited to be a part of the Etsy community. Our shop features our hand-printed flour sack dish towels, European Sponge Cloths, tote bags, scarves, aprons and more. Our designs are original, and we hand-print everything ourselves. We also love working with color. All of our inks are hand-mixed and chosen to complement each other.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
RETURNS & EXCHANGES:
We appreciate great customer service, and want to provide that ourselves. If for some reason you're not satisfied with your purchase, please contact us immediately in order to resolve the issue (our policy lasts 30 days only).

If the item is damaged in any way, we will, of course, replace it at no cost.

If you decide to exchange or return an item, we're happy to honor that, but please return items in unused condition, with the original tags and in the original packaging if possible. Because we are a small studio, we are not be able to pay for the return shipping. Thank you for your understanding.

REFUNDS:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days of the time we receive your return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Payment
Please use Credit Cards or PayPal.

We'll ship once your payment has cleared. Allow 3-7 business days.

Please make sure that your address in PayPal is correct. If you want your order shipped to an address other than the one in PayPal, please let us know.

Payment must be received no later than 3 days of purchase, otherwise the sale will be canceled. If you decide to cancel a purchase let us know as soon as possible.

Shipments to a New Mexico address will be charged a 7.875% sales tax.
Shipping
Due to the rise in mail theft, please make sure that your package is being delivered to a safe and secure location, as we are not responsible for stolen packages. Package theft is not covered with shipping insurance and we may not replace an order at our expense. If you do have a package stolen from your porch, please contact your local USPS office to make sure the delivery coordinates match your address and file a mail theft report. Once you have filed the report, please email us a screen shot of the completed report, so that we may proceed on our end to replace your order.

All our packages are mailed first class using the United States Postal Service. Packages under a pound will ship First Class while packages over 16 oz ship Priority Post. If you require a different way of mailing or would like insurance, please let us know. For international shipments, you are responsible for any additional customs charges such as VAT (please do not ask us to mark your form as a gift or change the declared price on the customs forms).

Domestic purchases should arrive within two weeks, while international shipments may take longer. If an order doesn't arrive within 30 days of sending (barring delays due to extraordinary weather), please let us know.

If you have any other questions, please convo us directly or email us at keiandmolly [!at] gmail.com.
Additional policies and FAQs
All buyers will be automatically added to our email listing. This allows us to email you about our sales and coupons, and any other groovy thing we're doing with our store. We do NOT sell our email listing -- ever!!! If you prefer not to be added, you can convo us or simply unsubscribe from our listing when you receive our first email.

If you have any other questions, convo or email us at keiandmolly [!at] gmail.com.