kekugicrafts

wholesale jewelry supplies | Jewelry making components

36675 Sales

kekugicrafts

wholesale jewelry supplies | Jewelry making components

36675 Sales On Etsy since 2012

5 out of 5 stars
(7020)

kekugicrafts is taking a short break

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Note from shop owner Hi,
Im on Vacation at the moment and I will return December the 10th when I will read all your messages and answer them before I reopen the shop.

All of you that are still waiting for an order to arrive, please, send me a message with the order number and as soon as I return I will check the status with the tracking numbers and resend if needed.

PLEASE MIND ALL ORDERS WERE SENT REGISTERED MAIL PRIOR MY VACATION so they need to be signed for to be picked up, and in case you werent home, the post men should have been left a delivery notification for you to pick your order at the post office, that means it could be resting at the post and normally, after 2 weeks, its return to me as unclaimed.

could you please check first if it there in the post before we open an inquiry ?

A friend of mine will open inquiries while im away, so if you have made an order and it has been over 3 weeks and its NOT at the post office ( USPS, Canada post, Australia post, etc ) send me a message with a subject saying: OPEN INQUIRY so my friend can find your order, date of shipping and tracking number and open the inquiry.

Important announcement for USA buyers: The US Postal Service will no longer offer scanning and tracking info in their website from some specific countries, including Spain.

Read more here:
faq.usps.com/?articleId=1437076354655

with this said, that it is not showing tracking info doesn’t mean the order is not arriving

please allow 3 weeks for delivery, we all know this time of the year the post companies are very busy and we may experience some seasonal delays.

As soon as I return all messages will be answered before I open the shop and will check if there has been any delayed problems, sizes problems, etc.

If you have sent me a message stating you haven’t received your order and by the time I can answer you back on December the 10th you received it, please contact me again.

Please, allow me to return before opening a case or leave negative feedback. My commitment is providing outstanding client care “ )

Kindly,
Pati

Note from shop owner

Last updated on Nov 3, 2016

Hi,
Im on Vacation at the moment and I will return December the 10th when I will read all your messages and answer them before I reopen the shop.

All of you that are still waiting for an order to arrive, please, send me a message with the order number and as soon as I return I will check the status with the tracking numbers and resend if needed.

PLEASE MIND ALL ORDERS WERE SENT REGISTERED MAIL PRIOR MY VACATION so they need to be signed for to be picked up, and in case you werent home, the post men should have been left a delivery notification for you to pick your order at the post office, that means it could be resting at the post and normally, after 2 weeks, its return to me as unclaimed.

could you please check first if it there in the post before we open an inquiry ?

A friend of mine will open inquiries while im away, so if you have made an order and it has been over 3 weeks and its NOT at the post office ( USPS, Canada post, Australia post, etc ) send me a message with a subject saying: OPEN INQUIRY so my friend can find your order, date of shipping and tracking number and open the inquiry.

Important announcement for USA buyers: The US Postal Service will no longer offer scanning and tracking info in their website from some specific countries, including Spain.

Read more here:
faq.usps.com/?articleId=1437076354655

with this said, that it is not showing tracking info doesn’t mean the order is not arriving

please allow 3 weeks for delivery, we all know this time of the year the post companies are very busy and we may experience some seasonal delays.

As soon as I return all messages will be answered before I open the shop and will check if there has been any delayed problems, sizes problems, etc.

If you have sent me a message stating you haven’t received your order and by the time I can answer you back on December the 10th you received it, please contact me again.

Please, allow me to return before opening a case or leave negative feedback. My commitment is providing outstanding client care “ )

Kindly,
Pati

de la macorra pati

Contact shop owner

de la macorra pati

Reviews

Average item review
5 out of 5 stars
(7020)
Karen

Karen on Nov 30, 2016

5 out of 5 stars

Perfect for my leather jewelry . . . love all this Etsy shop offers, beautiful findings and silver.

tona hauser

tona hauser on Nov 23, 2016

5 out of 5 stars

This was a beautiful piece, I had several people requesting this pendant looks so pretty with leather. Quality, fantastic.

tona hauser

tona hauser on Nov 23, 2016

5 out of 5 stars

Very nice, weighty and great detail. The prices are great for this quality!

View all 7020 reviews

Shop policies

Last updated on August 18, 2015
Welcome to Kekugicrafts supply store.
My name is Pati, I will be very pleased to help you and guide you to get the rigth leather and pieces for your jewelry making.
Feel free to contact me if you need assistance.

Happy crafting!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept payments through PayPal and credit cards.
Shipping
I ship through offical post registered mail within 2-3 business days of payment, which a signature is required to receive the item and allow you to track your order by “Correos de España” website, USPS, Canada Post, etc
I pack my items carefully and do my best to make them arrive to there destination safe and whole.

please DO NOT sign for any packages damaged at the post office or I can not open an equiry or claim it and refund you the cost of the lost items.

IMPORTANT PLEASE READ
- SHIPPING COST -

Please note that shipping may vary slightly depending on your purchase as the cost is directly related to the weight of the item, even while I always try to calculate shipping as accurately as possible.

Please refer to my post shipping rate list for a more accurate idea on the coststo the USA, Canada and all non European Countries:

20 to 50gr 6usd
50 to 100 8.50usd
100 to 500 16.50
500 to 1kg 32 usd
1kg to 2kg 52 usd

Should your shipping has been overcharged or undercharged, I would be in contact with you to inform you and proceed with any necessary amends.

I can only estimate the total shipping cost when I know the exact weight of the order. I will refund the excess of the shipping costs once you have made payment for your order and I can then work out the weight of it.

When you process an order through the Etsy shopping cart, it adds additional shipping per additional item, however I pay the same shipping for sending 1kg or 2 kg of weight. This is what enables me to refund excess shipping.
Again, Should your shipping has been overcharged or undercharged, I would be in contact with you to inform you and proceed with any necessary amends.

Thanks again for visiting from my shop!
Refunds and Exchanges
please don't hesitate to contact me so we can try to work out the problem.

I am confident of my work, however, if for any reason you are not 100% happy with your purchase, please contact me in advance
Please note:
-I do not cover return shipping costs and items must be unused in the original packaging.
We will always ship to the address in Etsy unless notified by the buyer. Returned packages, due to wrong address will be charged again for handling to have mailed to the right address.

Please be mindful that If the delivery confirmation states that the package was delivered to the address given but no item was received, it is the buyers responsibility to take the matter up with the postal service. No refunds of any kind will be given to packages that were delivered to the customer but not received.

-Refunds will be total purchase less shipping costs, once the items has return safely to kekugicrafts office.

- If an item get lost on the mail an inquiry will be open, the post company requires 1 month from the date the inquiry is open to solve and provide the resoluction . During this period of time no refund will be done unless agreed with kekugicrafts another option to solve the problem.
Additional policies and FAQs
Please contact me before you leave a neutral or negative feedback for any reason, I will do my best to work things out to make everyone happy.