MadebyKellie1

Vibrant Accessories - Handmade in Australia

Brisbane, Australia

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to Made by Kellie - Handmade Quirky Colourful Accessories

COVID19 Update- Many countries around the the world have placed restrictions on international mail, or are only accepting registered or Express post parcels (because of the reduced number of flights). Both of those options are ridiculously expensive from Australia, so I have removed them from the listings. I apologise for any inconvenience and appreciate your patience and understanding.

Free shipping for orders over $100 - Use coupon FREEPOST at checkout.
Find me and more of my creations on:
F A C E B O O K - https://www.facebook.com/madebykellie1/
I N S T A G R A M - @made_by_kellie
Questions? Please DM or email me madebykellie1 [!at] gmail.com

Items are sent within 1 to 3 business days of your purchase.
Thank you for visiting!

Announcement

Last updated on Aug 6, 2020

Welcome to Made by Kellie - Handmade Quirky Colourful Accessories

COVID19 Update- Many countries around the the world have placed restrictions on international mail, or are only accepting registered or Express post parcels (because of the reduced number of flights). Both of those options are ridiculously expensive from Australia, so I have removed them from the listings. I apologise for any inconvenience and appreciate your patience and understanding.

Free shipping for orders over $100 - Use coupon FREEPOST at checkout.
Find me and more of my creations on:
F A C E B O O K - https://www.facebook.com/madebykellie1/
I N S T A G R A M - @made_by_kellie
Questions? Please DM or email me madebykellie1 [!at] gmail.com

Items are sent within 1 to 3 business days of your purchase.
Thank you for visiting!

Items

 
Kellie Hay

Contact shop owner

Kellie Hay

Reviews

Average item review
5 out of 5 stars
(192)
See reviews that mention:
quality 10 shipping 15 customer service 12

About MadebyKellie1

Sales 594
On Etsy since 2009

I am a mother of two amazing boys, a wife, I work full time in Brisbane and enjoy being creative. I have a Bachelor of Fine Art having studied at Queensland College of Art, Griffith University. I gained experience in sculpture, instillation, drawing, painting and silversmithing and majored in screen printing.

I have always been drawn to pursuing creative projects, whether it be drawing, doodling, painting, jewellery making and more recently sewing.

I find that the creative process for me is a way to destress from my everyday life and work, it is a way for me to relax and also a meditative process that I thoroughly enjoy. I almost have an obsessive need to create, to challenge my mind and creating takes me to that happy place. This may sound very strange to some however this is me!

I feel that jewellery speaks to my soul. I find it extremely expressive and the perfect way to let my personality shine through. The brighter and quirkier..... the better!

Shop members

  • Kellie

    Owner, Maker, Designer

Shop policies

Last updated on May 12, 2019

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Please contact me should you have any issues with your order.
Payment
I accept payment via Paypal Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

After 3 days of non-payment or communication, I will cancel the transaction per Etsy's Terms of Use.
Shipping
All purchases will be mailed via Australia Post.

EARRINGS
Earrings are sent via Australia Post as "large letter" in a small box to keep postage costs down. Large Letter postage with a tracking number is $6.20 (within Australia) and requires a signature on delivery. Up to 2 pairs of earrings will be sent per box. Any overcharge on shipping will be refunded to you via Etsy. International Postage costs start at $7.50 for "Large Letter" postage. This will cover up to 2 pairs of earrings. No tracking number is supplied.

GLITTER CLUTCHES
Clutches are sent via Australia Post as "Parcel Post" in a padded mailer. A tracking number is included in the price. The cost is $8.30 for 500g (within Australia).

POSTAGE MORE INFORMATION
Every care is taken packaging your items and shipping your order as soon as possible. I cannot be held responsible for delays, damages and loss once it is posted.
Estimated delivery is 1 - 4 weeks dependent on location.
I ship items within 2 to 5 business days of the purchase date.

INTERNATIONAL POSTAGE INQUIRIES
Please send me a message if you would like a quote on postage outside of Australia.
Remember to include what items you are interested in as postage will differ depending on size and weight of the package.

ESTIMATED SHIPPING TIMES
Australia: 3-10 business days
North America: 2-3 weeks
Canada: 2-3 weeks
Europe & UK: 2-3 weeks

These delivery times are estimates only and may vary depending on shipping method and time of year (please allow longer over November/December). If a package is deemed lost in transit please allow 30 days from the date the item was marked as sent, then please contact me.

CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
INTERNATIONAL ORDERS
Australia Post does not include tracking with the Economy Large Letter service I use to ship your items.

MISSING ITEMS
If your package does not arrive within the expected time frame listed in my Shipping Policy, please contact me. I will do my best to track down the package and/or rectify the situation.

**However, please be aware that I don't consider a parcel 'lost' in the post until it has been a full 30 days from the date of shipping, and I will not replace an item sooner than this.**

REPLACEMENT
If I determine and item to be genuinely lost in transit I may offer 1 replacement, this is at my own discretion.

PACKAGING
Earrings
Items are sent in a slimline cardboard box. The earrings are housed on a branded postcard and wrapped in tissue paper. This flat packing method saves on postage costs.

Glitter Clutches
Items are sent in a slimline padded envelope. Each clutch is wrapped in tissue paper.

OTHER INFORMATION
I reserve the right to refuse a sale per Australian Consumer Law.
All personal information will be kept private and is used strictly for shipping and billing purposes.