TLQStudio

Stationery and Paper Goods

Perth, Australia On Etsy since 2013

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

TLQStudio

Stationery and Paper Goods

Perth, Australia | 158 Sales

TLQStudio is taking a short break

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Note from shop owner TLQ is currently taking a break!

Thank you for stopping by and sorry for any inconveniences.

Note from shop owner

Last updated on Aug 1, 2020

TLQ is currently taking a break!

Thank you for stopping by and sorry for any inconveniences.

Kelly H

Contact shop owner

Kelly H

Reviews

Average item review
5 out of 5 stars
(51)
See reviews that mention:
quality 9 shipping 6 customer service 6

About TLQStudio

Sales 158
On Etsy since 2013

Shop policies

Last updated on August 29, 2019
Hi there, thanks for visiting ! I'm a freelance illustrator from Perth Australia.
Commissions are currently closed.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
All sales are final unless there was an error on my part. Please contact me if there are any problems with your order and will be happy to work something out.

If the items does arrive broken or damage and you must notify me within 3 days of receiving the order. A replacement or refund (minus shipping charges) will be made once the item is returned. Please note the customer is responsible for any additional shipping charges to ensure the item is place in relevant packaging to safeguard its return.
Payment
Payments must be made online through direct check out or through Paypal. Orders will not be shipped until the complete payment has been received.
Shipping
Please allow up to 3 days for me to process your order, items are often made to order. Orders are usually shipped out 1-3 day of receiving the payment (when available). I cannot accept responsibility for items that are lost or damaged in the mail. I do make sure that every order is well protected before I send it off.

The shipping total covers both the postage and packaging of items.

For orders within Australia
All domestic orders are shipped by AusPost Priority. Should take approximately 3-5 working days for your parcel to arrive. Express Post is available if you are in a hurry to receive your item, or if you require registered post or insurance please contact me for the rates.

International orders
All international orders are shipped by AusPost Airmail - according to Australia Post it should take approximately 7 to 10 days business days, however, in my experience it can take anywhere between 2-4 weeks! Please allow up to 4 weeks before contacting me if your shipment still has not arrived. Express Post is available if you are in a hurry to receive your item, or if you require registered post or insurance please contact me for the rates. Please note that any extra customs charges are the responsibility of the buyer.
Additional policies and FAQs
For enquiries please email me at tlqstudio [!at] gmail.com

More information

Last updated on Oct 30, 2017
Frequently asked questions
Wholesale availability

I keep orders at a maximum of 3 books, this is to provide affordable shipping costs. If you require more than 3 notebooks please contact me directly.

Gift wrapping and packaging

All notebooks are packaged in a sealed clear slip and then wrapped in tissue paper. During winter months an additional plastic wrap is added to prevent from possible water damage during postage. I mail out all orders using a sturdy thick paperback envelope.