kellyhillis

handmade quilts

Seattle, Washington 103 Sales On Etsy since 2008

0 out of 5 stars (39)

kellyhillis

handmade quilts

Seattle, Washington | 103 Sales

Shop owner

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    Kelly

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    Kelly

    Announcement    ***NEWS***
    Please send me a message if you'd like to start a custom quilt. Peace and Love!

    Welcome! kellyhillis is one woman studio with a focus in designing and creating heirloom quality quilts.

    All designs © Kelly Skinner 2017. All rights reserved.

    Announcement

    Last updated on Oct 24, 2017

    ***NEWS***
    Please send me a message if you'd like to start a custom quilt. Peace and Love!

    Welcome! kellyhillis is one woman studio with a focus in designing and creating heirloom quality quilts.

    All designs © Kelly Skinner 2017. All rights reserved.

    Reviews

    No reviews in the last year
    See reviews that mention:
    quality 5 shipping 9 customer service 8

    Shop policies

    Last updated on October 26, 2019
    Hello! I am a Graphic Designer and Artist with a love of textiles.

    Thank you for considering a handmade item from my shop. I love creating them and I hope they will provide you with years of enjoyment and comfort.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Returns and exchange details
    CUSTOM QUILT REFUNDS
    If customer is unable to complete order, $50 of the total becomes non-refundable and I reserve the right to relist the item for sale in my shop.

    Non-contact and non-payment for custom orders will result in a refund of the total paid to date(with $50 non-refundable fee taken out) and I reserve the right to relist the item for sale in my shop.
    Payment
    PayPal payments must be made upon purchase of products. If you need to cancel, please let me know as soon as possible, I usually ship within a day of received payment. If you need more time, or have a special circumstance, please send me a message and I'm sure we can work something out.

    Please remember that non-payment and non-contact after 3 days will be considered a forfeiture of items and I reserve the right to cancel your order and relist the items.
    Shipping
    I usually am able to mail items within 1 business day of received payment.

    For quilts I always use priority shipping with insurance and delivery confirmation. For smaller items I use first class. When I ship internationally I try to use international first class every time to keep shipping costs down for the customer. If you would prefer I ship international priority (faster delivery and tracking) please send me a message before purchasing and I will give you an estimate on the cost.
    Additional policies and FAQs
    CARE INSTRUCTIONS FOR QUILTS:
    All of my quilts are made from quality cotton fabrics and 100% cotton batting. My quilts are always washed upon completion so they are not expected to shrink any further. They can be machine washed in cold or warm water with like colors. I recommend a gentle baby detergent like Dreft and tumble dried on low heat. Great care will ensure your heirloom quilt will last a very long time.

    Please do not use bleach. If there is a small stain or spot I recommend spot treatment with Tide or similar product and hand washing until the spot fades or disappears.

    CUSTOM ORDERS:
    I would love to work with you on a quilt! There are so many different designs that I have yet to try, doing a custom order is always so fun! Just send me a message and I'll see what I can do. Please note on quilt orders the timeline from ordering to shipping can take at least 3 months, sometimes longer.

    FEATURES
    I would love to be featured on your blog! By all means, please send me a message and I would be happy to work with you. However, I cannot at this time give away free merchandise to bloggers.

    PINTEREST
    By all means, feel free to pin my items! Just please remember to link back to my site or mention my shop name in some way to keep the credit where credit is due. (kellyhillis.etsy.com) In other words, don't steal my photos, karma's a bitch, man.