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kelseygenna

Kelsey Genna

Auckland, New Zealand · 260 Sales

kelseygenna

Kelsey Genna

Auckland, New Zealand 260 Sales On Etsy since 2007

4 out of 5 stars
(163)

Announcement   Kelsey Genna SAMPLE SALE. All dresses priced between 100-250 usd. For custom and made-to-measure bridal orders see: www.kelseygenna.com

Announcement

Last updated on Jan 6, 2016

Kelsey Genna SAMPLE SALE. All dresses priced between 100-250 usd. For custom and made-to-measure bridal orders see: www.kelseygenna.com

Kelsey Genna

Contact shop owner

Kelsey Genna

GARDENIA - Sample!
$300.00
TULLIE - Sample!
$100.00
Begonia Cocktail - Sample
$250.00
DARLING - Sample!
$100.00
GOLDEN - Sample
$100.00
CANTIK - Sample
$100.00
KASIH - Sample
$100.00
BOHEME - Sample!
$100.00
MELATI - Sample!
$100.00
BOHEME - Sample
$100.00
MAYA - Sample
$100.00
ISA - Sample
$100.00

Reviews

Average item review
4 out of 5 stars
(163)
s s

s s on Jun 9, 2016

5 out of 5 stars

Kelsey was very prompt to reply to messages and patient with all of my queries regarding the dress. I received the dress within 5 working days of ordering it. The dress is lovely! Thank you very much.

KY Siri ho

KY Siri ho on Mar 19, 2016

4 out of 5 stars

Love the dress...got little drama with the other dress i want at first .. But at the end i got this vienna dress.....I Love this Vienna dress and for sure that I cant wait to wear it on my big day! So if any one who want to get a sample dress from her.. Just make sure you contact Kelsey ask her does she have the sample dress you want FIRST before you press paid ..... Because of the price of the sample dresses... I am ok with that little drama... Kelsey she is awesome.. Just be patient when u communication with her :)

Lauren C.

Lauren C. on Mar 9, 2016

1 out of 5 stars

BUYER BEWARE!! This is the absolute worst experience I have had with a seller on etsy. Kelsey completely ignored my emails for weeks and finally only refunded me after I opened a paypal case. Even then she ignored the case and didn't respond to PayPal until the last possible minute after they attempted to contact her 5 times. She tried to upcharge me $35 extra for shipping, and then after I declined that said that she lost the dress! So here I am out my hard earned money, with a seller who doesn't respond to emails. It took a month to finally get refunded. She didn't respond to any emails through etsy or her personal, and lied when she did. Such a frustrating situation. I would think twice about dealing with this seller. If it looks too good to be true it is! I hope this helps someone avoid the awful situation I was in.

View all 163 reviews

About

Profile

My name is Kelsey Genna, I am a Bridal Designer based in New Zealand. I work both locally and internationally with brides selling my pieces through my Online Boutique.

My bridal line was established in 2012, I value attention to detail, craftsmanship and high quality fabrics. Everything I design is brought to life with floral inspired embellishments and detailing. I work closely with each bride making each transaction a very special experience. All pieces are made to measure.

Raised in the country side of New Zealand, I find inspiration in nature and have a great love for flowers. I am currently 22 years of age and graduated with a Bachelor of Fashion at age 18. Whilst studying I established my namesake label, managing all facets of the label. Over time, I found my niche which has resulted in my label blossoming into bridal wear. I am so proud to be a New Zealand based company.

For more on Kelsey Genna visit my website www.kelseygenna.com and blog The Flower Bride.

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Shop members

  • Kelsey Genna

    Owner, Maker, Designer

Shop policies

Last updated on June 13, 2015
For all sales enquiries please contact me directly. Turn around is 3 months (including postage time) from the date we receive your measurements. Rush orders are able to be done in 2 months for a fee of $100 usd.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
New Zealand, Australian and US clients can make payments through bank deposits. International clients are welcome to pay securely through paypal or credit card.
Shipping
I offer FREE international shipping on all orders. The free shipping services takes 1-2 working days within New Zealand and 6-10 working days internationally. Express is available for an additional fee.
Refunds and Exchanges
My gowns are made to measure. For this reason refunds and exchanges are not available. If you are not happy with your order please contact me immediately.

No refunds or exchanges of sale/sample pieces.