kelsiskloset

kelsi's kloset

Gardendale, Alabama · 0 Sales

kelsiskloset

kelsi's kloset

Gardendale, Alabama 0 Sales On Etsy since 2008

Shop owner

Rene

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Rene

Contact shop owner

Rene

Shop policies

Last updated on July 25, 2011
Thank you for your patronage. If while shopping with us you were unable to find an item that you were looking for, have an inquiry as to a custom design, or any general question, please feel free to contact us. We can be reached through convo here at http://kelsiskloset.etsy.com.

Your business is very important to us and we want you as a return customer and as a referral to others. We want you to be completely satisfied with your purchase, so please communicate any special requests to us at the the time of your order.
We will be happy to work with you on any special requests. Feel free to contact us by email at kelsisklosetdesigns [!at] yahoo.com or by convo us here at http://kelsiskloset.etsy.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Ordering:
Ordering is easy, secure, and can be done 24 hours a day, 7 days a week.

Payments Accepted:
Payment is due at the time your order is placed. We begin processing orders upon receipt of payment.
We accept all major credit cards or direct payments through PayPal. PayPal is a secure means for ordering online.

Sales Tax:
Alabama residents will need to add 6% sales tax.

Cancellations:
Once an order is placed for a custom or personalized item, it may not be cancelled. We do not accept returns, refunds, or exchanges on personalized items. If we have made an error on your order, we will work with you to correct it.
Shipping
Shipping:
We ship to the address on file with PayPal unless provided with an alternate shipping address at the time of checkout. Please make sure that your email address on file with PayPal is current and where you want your item sent. Domestic orders are shipped directly from Kelsi's Kloset by USPS and include delivery confirmation. Shipping charges are calculated automatically during checkout. Shipping rates are determined based on weight and destination as set forth by the United States Postal Service (USPS).

Delivery Time:
Due to the personalization and/or creation of our items, orders may take a little extra time to ship. Please allow approximately 2 weeks delivery time on custom orders, although our items usually ship in about a week. We will notify you of an estimated delivery time through the email address on file with PayPal. After items have been shipped, allow approximately 4-5 days for arrival.
Refunds and Exchanges
The personalization of our items prohibits us from accepting refunds or exchanges. Your order will be custom made to your specifications and typically can not be resold to anyone else. In the event that an error was made on our part, or there was a defect with the product, please contact us so that we may work with you to correct the error. Dependent upon the situation, we reserve the right to replace the item, issue an in-store credit or refund the purchase price (less shipping and handling).

Please do not return any product without prior authorization. To obtain authorization, please convo us at http://kelsiskloset.etsy.com. Please insure your package, as we will not be responsible for damaged or lost shipments sent to us.
Please note that shipping charges are non-refundable.