Anonymous on Mar 12, 2013
I ordered my product on January 1st and still haven't received my item nearly two and a half months later. I am currently attempting to have my money refunded but have not received any replies since late January.
♡ Here, we make it our duty to do our absolute best at accommodating you & your requests. If there are any questions feel free to send us a convo through Etsy & will respond quickly.
♡ If you would like a CUSTOM PHONE CASE or ACCESSORY, please fill out a short form on our blog & we will respond quickly with a quote/est. time of completion.
♡ Most orders happen more smoothly on a customer-to-owner basis, so if you think your order could use a bit more explaining, don't hesitate to email us at KendalliciousKreations (at) Yahoo (dot com). This will hardly elongate the process, & will ensure a successful order :).
♡ We LOVE and appreciate every customer, you're all so kawaii & sweet! If you would like to share any words regarding your shopping experience at Kendallicious Kreations, comment on our blog or send us an email of your testimonial :). We'd LOVE to hear!
♡ If you would like to be featured on the "Customer Appreciation" column of our blog, feel free to send us some photo's of you and/or your friends in our jewelry! You'll be up on our Facebook, Twitter, blog, etc., in NO time!
♡PLEASE READ SHIPPING POLICY TO FIND YOUR CHEAPEST OPTION.
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Accepted payment methods
- Accepts Etsy gift cards
- Money Order
♡ Payment(s) must be made before beginning ANY custom order, or shipping an item already in stock.
♡ Once the creation process of a CUSTOM ORDER has begun, cancellations/refunds are not available (I will state when this process begins). Once an item has SHIPPED, cancellations are not available.
♡ Once ordered we ship pretty quickly (usually within the first day for an item IN STOCK), so please make sure the address on your Etsy is up to date. Send us an email ASAP if something goes wrong.
♡ Please feel free to send us a convo regarding any currency conversions (USD to JPY, RNB, EUR, etc)
✰FIRST CLASS MAIL
♡ Arrives within 1-3 days (if shipped within the UNITED STATES).
♡ Delivery time for First Class INTERNATIONAL orders is uncertain.
♡ $2.80 USD for US orders.
♡ $8.46 USD for INTERNATIONAL orders.
♡ First Class mail does NOT come with a Tracking Number.
♡ Delivery within 2 days for US ORDERS.
♡ 6-10 days for INTERNATIONAL orders.
♡ FREE TRACKING NUMBER
♡ FREE DELIVERY CONFIRMATION
♡ $5.15 USD for US orders.
♡ Discounted $16.00 for INTERNATIONAL orders.
✰CUSTOMS (Applies to International customers, only)
♡ Though I've NOT ONCE experienced any delay or hold when shipping internationally, if the nature of customs in your country is slow, please keep that in mind when expecting your item.
♡ I will do best to label your item and fill out the customs form in a way that will hopefully shorten the process.
♡ All items will be packaged in a CLOUD, practically, to ensure a safe delivery :).
Refunds and Exchanges
♡ Once an item has SHIPPED, cancellations are not available.
♡ Feel free to email me with any concern regarding the item shipped to you.