kennelmaster

Beautiful and Versatile Indoor Pet Pens and Dog Crates

250 Sales

kennelmaster

Beautiful and Versatile Indoor Pet Pens and Dog Crates

250 Sales On Etsy since 2011

5 out of 5 stars
(57)
Shop owner

Steve

Contact

Announcement   Kennelmaster furniture-style indoor pet pens / dog crates are designed to beautifully ease your pet-owning lifestyle by providing the ultimate in feature-rich functionality and home-matching style. You can finally feel good about keeping your small pet properly and safely confined in a space that's safe, durable and secure.

Making these products is all I do, so you can rest assured that they've been perfected for the purpose of keeping your pet safe, secure and happy - all while doing it in luxurious style! They're the easiest crates to use with machine washable and dry-able floors that double as the pen's carrying/storage case, and a gate that you barely have to bend over to unlock and open. Taking about a minute to take down or set up, they're easy to transport and can be carried around the house and through doorways fully assembled. The floors are waterproof so all "accidents" stay inside protecting your home floor underneath.

Expertly handmade in my Minnesota shop with all-American parts and hardwood, these premium-quality dog pens are customizable to go perfectly with your home decor - another unique benefit that you'll appreciate over the decades.

All of my products are built-to-order and shipped in 0-3 weeks after order placement. Available flip-open, rigid top covers that lock down are available as an add on.

Treat yourself - and your pet - to a more beautiful home!

Announcement
Last updated on Apr 30, 2016

Kennelmaster furniture-style indoor pet pens / dog crates are designed to beautifully ease your pet-owning lifestyle by providing the ultimate in feature-rich functionality and home-matching style. You can finally feel good about keeping your small pet properly and safely confined in a space that's safe, durable and secure.

Making these products is all I do, so you can rest assured that they've been perfected for the purpose of keeping your pet safe, secure and happy - all while doing it in luxurious style! They're the easiest crates to use with machine washable and dry-able floors that double as the pen's carrying/storage case, and a gate that you barely have to bend over to unlock and open. Taking about a minute to take down or set up, they're easy to transport and can be carried around the house and through doorways fully assembled. The floors are waterproof so all "accidents" stay inside protecting your home floor underneath.

Expertly handmade in my Minnesota shop with all-American parts and hardwood, these premium-quality dog pens are customizable to go perfectly with your home decor - another unique benefit that you'll appreciate over the decades.

All of my products are built-to-order and shipped in 0-3 weeks after order placement. Available flip-open, rigid top covers that lock down are available as an add on.

Treat yourself - and your pet - to a more beautiful home!

Steve

Contact shop owner

Steve

Pet Crate Side-panel Protective Liners
US$79.00

Shop policies

Last updated on April 30, 2016
Welcome to Kennelmaster!

The perfect small domestic pet confinement solution!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept online orders through Paypal and credit cards
Shipping
I only ship to the USA and Canada via UPS Ground, unless otherwise requested. Shipments within the continental U.S. typically take 2-4 days, and the tracking code is supplied to you when shipped.
Your shipping charges include insurance.
Refunds and Exchanges
I work very hard to make the best pet confinement products possible, and I want you to be satisfied with your purchase. Please know that I truly appreciate the opportunity to do everything possible to correct any problem you may experience with your product prior to returning it for refund.

For all my standard products, I offer a full refund of the product's purchase price if you return it unused and undamaged within 30 days of receiving it. Standard products are those that can be ordered without the need for me to post a custom listing for you.

To get a refund for your return, contact me prior to returning your product to let me know, and please give a reason for return - I am very interested in understanding my customer's needs and very much want to keep my product offerings best in class.

I do not offer full refunds on custom-made products; custom-made products are those that require a custom posting to buy, or have a custom color finish. I will be happy to discuss partial refunds, and the refund will depend on customization as if pertains to potential refurbishment and resale.

If the product becomes damaged during the first 90 days of use, returns for refund or repair are accepted as follows:

For repair:
1. Contact me and describe the damage. If you can take a photo of the damage and attach it to the convo, that will help immensely. Surprising, many repairs can be easily done in the home w/o the need to ship the pen back to my shop, and I am happy to supply all the necessary instructions for doing so.
- A broken or chewed dowel can typically be replaced in less than 1 minute w/o the need for tools (unless the dowel is screwed into the rails; in this case, you will only need a drill and the parts kit that I will send to you). I offer replacement dowel kits for free for the first year that you own your pen - just convo me to let me know that one or more dowels are damaged.
2. If the damage involves more than simple dowel replacement thus requiring returning your product for repair, I will repair it free if you notify me within the first 30 days of receiving your product. After that, I can give you an estimate of the nominal repair cost. If you can attach a photo of the damage prior to shipping it, I can probably give you the cost to repair in advance, otherwise I will have to assess it back in the shop once I receive it and let you know then. I will create a custom listing to make it easy to pay for the repair work needed. You are responsible for shipping costs to the shop, and I will pay shipping your product back to you.

For refund:
Used products receive partial refunds because of refurbishment costs. It is my goal to give you the maximum credit possible, and this is determined as follows:
1. All wooden parts that I can refurbish are refinished to new condition. All damaged wooden parts are replaced with new parts.
2. The floor is replaced in all cases, so no credit can be given for this item (thus, there is no need to return a used pen floor mat). The floor value can be found under the equivalent floor listing in my Etsy store.

The refund amount when returning a used product is calculated by subtracting the cost of any new parts plus refurbishment labor from the original price paid for the product. Refurbishment costs will range from 15% of the purchase price (maximum possible refund 85% less floor mat price deduction) to 90% of the purchase price (minimum 10% refund of total purchase price). Unfortunately, it's difficult to determine the credit (amount of refund) you will get prior to physical examination in the shop, but I'd be happy to give you an estimate prior to returning your product.

Please allow up to 2 weeks for product examination and refund allocation.

This policy may be superseded by a custom refund or exchange policy explicitly stated in an original custom listing.
Additional policies and FAQs
I work very hard to not only meet, but exceed your expectations. I only have a small shop with several very specialized machines that make my products possible to build with precision and provide a little profit. Please let me know at the time of purchase if the item is a time sensitive (urgent), and I will try to expedite it whenever possible.