Sylvia Fletcher on Apr 22, 2017
Thank you very much for your quick service. Nice quality.
GAM on Apr 18, 2017
cindybrock on Apr 2, 2017
cindybrock on Apr 2, 2017
Key Lime Supplies
My studio was becoming slowly overrun with all sorts of crafty goodies. The problem? All sorts of ideas, but not nearly enough time to complete them all! I started Key Lime Supplies as a way to pass on my crafty goodies to fellow crafty types. I felt a lot better about getting rid of my treasures knowing they were going to good homes around the world!
My two main crafts are art journals and jewelry making - in fact, I teach jewelry making classes to teens and art journals to teens and adults. Much of my inventory consists of the same supplies I like to use in my own work. I use book cloth tape to bind journals, washi tape for packaging and decorative elements, and sequin waste as stencils on my art journal pages.
I love seeing pictures of items that my customers have created using the supplies in my shop! Is so fun to see the supplies that were gathering dust in my studio being finally out to good use. If you send me a picture, I will send you a coupon!
I love finding items by special request - if you are looking for something special, convo me to see if I can help track it down.
Artist and, let's be honest here, shop-a-holic. Instead of hoarding all my fab crafty finds, I'm sharing the treasures here with you! I pack all of the orders, list all the items, and, in general, keep things running around here!
Nick is Moira's fabulous fella -- he occasionally helps with filling orders, shipping, and photography.
Accepted payment methods
- Accepts Etsy gift cards
All U.S. packages include delivery confirmation -- you will be able to log into your paypal or etsy account and view the transaction details to track your package once it ships. Please note that I frequently print shipping labels the day before the package actually mails so allow 24 hours for the tracking information to update.
I ship to the address on the invoice that you provide to etsy.
Most packages ship via USPS first class mail or USPS priority mail. I may occasionally send heavier packages via Fedex.
All import taxes are paid by you. I cannot guarantee delivery times. I will not mark packages as a gift. All international packages ship via USPS, which is more expensive for heavier packages but often doesn't have the additional fees that courier services add-on. All packages with a value of $25 or more will be insured.
If your package does not arrive in the time expected, please contact me so I can look into it for you. I don't often check tracking for packages so the only way I will know if you didn't get it is if you let me know.
NOTE: If your package is returned to me as undeliverable or refused, you will need to pay to reship the item. This is because shipping costs have already been paid to the US post office and are non-refundable. Otherwise, a refund in the amount of the item price only will be issued to you upon request.
Refunds and Exchanges
Returns are accepted for 14 days after the receipt of your item. Please contact me about any problems so I can help resolve them. Refunds will be issued in the form of original payment or store credit, your choice.
A NOTE ON PUNCHINELLA: Due to the nature of this product, breakage, splits, and other damage is normal and to be expected. I will always send the best I have available and send extra to make up for any breakages. Some designs are more prone to damage than others. No refunds will be issued on damaged punchinella without a return. If you are unable to use punchinella that might have damage, please inquire about a specific design before you buy.
Shipping charges are non-refundable once your item has shipped. If your order has not yet shipped, you will get a refund on shipping costs, no problem, should you need to cancel.
If you are returning an item for exchange (in the case of damaged items or wrong design), shipping of the replacement item will be paid by me, unless the exchange is due to buyer's remorse or for punchinella, as noted above. (I.E. I sent the design you requested or you ordered a random mixed lot, but you don't like it. In that case, I will still issue an exchange, but the shipping costs must be paid for by you, both ways.) You pay return shipping.
If your package arrives damaged, please do not discard the packing materials or box (in the case of a damaged item) and contact me right away so we can resolve it. In some cases, a photograph of the damaged item and packaging will be all that I need to process your claim.
I am willing to work with you in the case of lost or misdelivered packages, but please contact me right away. I do not often check tracking once an item ships so the only way I know there is a problem is if you let me know. Tracking a lost package can take some time, and it is best done as soon as the package goes missing rather than weeks later.
Digital items: no refunds will be issued once the file has been downloaded, but if you have troubles with your file(s), please send me a message so I can help.
Additional policies and FAQs
I am happy to offer wholesale prices on many of my items -- feel free to contact me to learn more. Generally a $200 minimum order will apply.
I am not currently selling any of my items on a consignment basis.
My studio and home is completely smoke-free.
Please note: I live in a cat-friendly home. I do my best to keep my kitties away from my supplies, but they do have full run of the house.