KhaliNouveau

Art, crafts, supplies, and vintage

Boston, Massachusetts

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Announcement    KhaliNouveau offers art and crafts, supplies, and vintage. Shop for that one-of-kind item for your home, gift for a friend, or place a custom order for a special event.

Announcement

Last updated on Feb 25, 2019

KhaliNouveau offers art and crafts, supplies, and vintage. Shop for that one-of-kind item for your home, gift for a friend, or place a custom order for a special event.

Items

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A. Khaalid (Khali)

Contact shop owner

A. Khaalid (Khali)

Reviews

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Quality 15 Shipping 31 Customer service 29

About KhaliNouveau

Sales 298
On Etsy since 2008

KhaliNouveau

KhaliNouveau

Shop members

  • A. Khaalid

    Owner, Designer, Illustrator And Painter

Shop policies

Last updated on February 25, 2019
KhaliNouveau welcomes you!

Please familiarize yourself with KhaliNouveau's "Shop Policy" for the best customer service. Thank you and enjoy shopping! Questions? Please free to contact me.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Questions about your order?
Please contact me if you have any problems with your order.

Although customer satisfaction is very important to me. I gladly accept returns, and exchanges.

Refunds and Returns are subject to review due its uniqueness. If your item is damaged in shipping, or if there was an error in shipping wrong item than I will replace the item at no cost to you or process a refund. Simply send us a photo of the issue through KhaliNouveau ETSY messages. You do not need to return your order if I confirm that the error was ours or if your order was damaged in shipping. I will either send you a replacement, or I will refund your order.

If you receive your item with an error due to your error...I ask that you ship it back to us at your expense. Contact us via messages to explain what needs to change in your order. I will charge 50% of the original price of the item plus shipping to re-make and re-ship the order.

Important notes:
*Damaged and lost merchandise will be offered a replacement if a similar merchandise is available and is not an one-of-a kind item.

*Full refund will be given if similar merchandise is not available to replace damaged or lost product. Shipping costs will NOT be refunded.

*Please return wrong item for an exchange. Buyer is responsible for return shipping cost and it will not be refunded.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

IMPORTANT: Please review your order carefully. I may not be able to accommodate changes after your order is placed.
Payment
PayPal and credit card payments is accepted for secure payment and address transaction. Merchandise paid by PayPal will be shipped to your confirmed address, or alternative address indicated by purchaser.

*KhaliNouveau may contact you when your mailing address on Etsy invoice does not match with Paypal invoice. Purchase(s) will NOT be shipped without an address confirmation by customer.

*Purchased order(s) will be shipped in two business days once the funds has cleared and address is confirmed.

*Non-payment order(s) cancellation will occur after three business days if customer does not respond to sellers emails for completion of sale.

*A minimum deposit for custom order will be asked before start of custom order.
Shipping
All merchandise(s) will be shipped in two business days except custom orders. Purchased order(s) shipped in the United States will be sent by USPS standard Parcel Post. Purchased order(s) shipped internationally will be sent by First Class international shipping. Custom order(s) will be mentioned to customer on length of time.

*Estimated parcel post delivery within in the U.S. will take up to 3 to 14 business days. Shipping parcel post to Alaska and Hawaii may take up to 3-4 weeks via regular shipping. Faster delivery is offered for an additional fee.

*Estimated First Class delivery for international shipping will take up to 7 to 21 business days based on customs clearance. Faster delivery is offered for an additional fee.
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KhaliNouveau will not be responsible for wrong address, holiday delays, USPS delays, international postal delay, custom delays, bad weather, non-claim item, or other circumstances beyond KhaliNouveau's control. However, if a package does not arrive to your address after 14 business days for U.S. shipping, or after 21 business days for international shipping, please notify KhaliNouveau immediately.
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Please Note: International shipping and handling charges differ greatly from U.S. shipping and handling charges within the United States. Shipping abroad cost more based on item weight, package measurements, and destination. KhaliNouveau uses first class USPS International standard shipping rate to keep costs low. If you are interested in combined shipping, please contact me for custom listing with small discounted shipping.
Additional policies and FAQs
*All sales are final; exceptions are made
*Item reservation up to 3 days
*Sale cancellation after three full days if customer does not respond from seller's emails for payment.
*For faster delivery, KhaliNouveau offers USPS Priority post, FedEx, and UPS, please contact KhaliNouveau for additional shipping fee information.
*Custom artwork accepted
*If you have a question, I have the answer.

All Rights Reserved. All images belong to Aiysha Khaalid. You may not use or reproduce any graphics, photos, and projects without special permission. Please write to Craftykhali [!at] gmail.com for inquires.