khallion

Artist, Illustrator, and part-time Jedi.......

Swampscott, Massachusetts

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    **************************************IMPORTANT HOLIDAY SHIPPING INFORMATION******************************
Unfortunately due to the predicted delay of USPS deliveries again this year, we are unable to guarantee holiday delivery for orders placed through the end of the year. We will do our absolute best to get your order shipped as soon as possible. USPS remains the most affordable option for shipping for small businesses. If you have any questions, please review our FAQS and contact us if you still need assistance. Thank you!

"Art washes away from the soul the dust of everyday life." ~Pablo Picasso

Come in, look around, enjoy!

Hello, and welcome to my art gallery! My shop is a small business that I run with my sister out of Salem MA. We do our best to ship in a timely manner and appreciate your business.

Please verify your email address is correct. Once an order is placed, ETSY will send you an order confirmation email - if you do not receive this, check your SPAM folders. Please read your order confirmation email carefully and review our FAQS prior to contacting us.

Please consider supporting my forthcoming The She Series book:
https://the-she-series-book.backerkit.com/hosted_preorders

We appreciate your business very much!

Announcement

Last updated on Nov 22, 2021

**************************************IMPORTANT HOLIDAY SHIPPING INFORMATION******************************
Unfortunately due to the predicted delay of USPS deliveries again this year, we are unable to guarantee holiday delivery for orders placed through the end of the year. We will do our absolute best to get your order shipped as soon as possible. USPS remains the most affordable option for shipping for small businesses. If you have any questions, please review our FAQS and contact us if you still need assistance. Thank you!

"Art washes away from the soul the dust of everyday life." ~Pablo Picasso

Come in, look around, enjoy!

Hello, and welcome to my art gallery! My shop is a small business that I run with my sister out of Salem MA. We do our best to ship in a timely manner and appreciate your business.

Please verify your email address is correct. Once an order is placed, ETSY will send you an order confirmation email - if you do not receive this, check your SPAM folders. Please read your order confirmation email carefully and review our FAQS prior to contacting us.

Please consider supporting my forthcoming The She Series book:
https://the-she-series-book.backerkit.com/hosted_preorders

We appreciate your business very much!

Items

 

All Items

Karen Hallion

Contact shop owner

Karen Hallion

Reviews

Average item review
5 out of 5 stars
(23664)
See reviews that mention:
Quality 2423 Shipping 2285 Customer service 594

About khallion

Sales 134,830
On Etsy since 2007

Karen Hallion

Karen grew up in a small waterfront town called Nahant, located north of Boston, Massachusetts. After seeing the Little Mermaid when she was 16, Karen came home, picked up a pencil, and drew her first Ariel. She spent the next few years drawing anything and everything, and went on to study at Ringling School of Art and Design in Florida.

Karen graduated with a BFA in Illustration and became a dedicated elementary school art teacher for many years, before deciding to follow her long held dream to work as a full-time artist. She created this Etsy shop alone in her home one day as a way to sell her mermaid series, listing items, filling orders, and growing her business all on her own. It has continued to expand to what you see today.

Shop members

  • Karen Hallion

    Owner, Artist

    Karen Hallion is the creative genius responsible for the many whimsical, fun, and gorgeous pieces of artwork available. She spends her days drawing, conceptualizing new design ideas, interacting with fans and keeping the cats off the shop stock.

  • Amy Chambers

    Business Manager

    Amy has a decade plus of marketing and communications experience in the non-profit sector. She handles the day-to-day running of the business, listing current stock, answering e-mails, filling orders, and generally keeping the Artist on track!

Shop policies

Last updated on November 22, 2021
**************************************IMPORTANT HOLIDAY SHIPPING INFORMATION***************************
Unfortunately due to the predicted delay of USPS deliveries this year, we are unable to guarantee holiday delivery for orders placed through the end of the year. We will do our absolute best to get your order shipped as soon as possible. USPS remains the most affordable option for shipping for small businesses. If you have any questions, please review our FAQS and contact us if you still need assistance.

Please read your order confirmation email and our FAQS prior to contacting us. If you do need assistance, please use ETSY's messaging system with your order information details included.

For more information about me in general, please visit my website www.karenhallion.com and consider subscribing to my monthly newsletter for upcoming travel, new art and coupon codes.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Return and Exchange Policy:

Should you be dissatisfied with your purchase, please contact us directly through Etsy with details and information regarding your purchase and issue.

Products that have been damaged during shipping will be replaced upon return of the damaged item(s). Karen Hallion Illustration will cover the costs of shipping returns for items damaged during shipping.

Refunds will be granted only for products that have been returned in original condition within 30 days of purchase.

Contact us before returning anything.
Payment
Please pay within 3 days of purchase or items will be relisted and Etsy notified of a non-paying buyer status.I accept payment through Paypal in U.S. dollars. You do not need a Paypal account to pay through Paypal.
Shipping
**************************************IMPORTANT HOLIDAY SHIPPING INFORMATION******************************
Unfortunately due to the predicted delay of USPS deliveries this year, we are unable to guarantee holiday delivery for orders placed through the end of the year. We will do our absolute best to get your order shipped as soon as possible. USPS remains the most affordable option for shipping for small businesses. If you have any questions, please review our FAQS and contact us if you still need assistance.

Please read the listing information closely for estimated shipping times. We ship first class from Massachusetts. We will do our best to get your orders out in a timely manner. You will see estimated shipping times in item listings as well as in your confirmation email.

Please read your order confirmation email for important details prior to contacting us.

I am not responsible for items not delivered due to incorrect shipping information.

We cannot change your address once an order has been placed; orders shipped to an incorrect address or returned to us as undeliverable, failure to collect, or unclaimed, will incur a secondary shipping charge in order to reship. Additionally, refunds for returned items due to the above reasons will be processed less any shipping charges.

Your order may contain multiple packages; if you click on the shipping notification email you receive once your items have shipped, at the top it should indicate there are multiple packages (on the mobile version the packages are listed at the bottom of the page).
You likely will have to manually enter the additional tracking numbers at the USPS website to get updates on those particular packages as for some reason, ETSY's system defaults to the primary package each time you click on the tracking numbers. ETSY marks all items as delivered despite there still being packages on the way.

USPS and International mail systems are experiencing significant delays due to the pandemic. Tracking information is showing trends of stopping for a week plus in one location before picking up again. Domestic customers should anticipate that, once shipped, orders could take upwards of three weeks to arrive and International customers should anticipate that, once shipped, orders could take upwards of eight weeks to arrive.

We cannot combine multiple orders.

If you need a rush order, I will try to do my best to accommodate you, just send me a message prior to placing an order to confirm that we are able to meet your needs.

Shipping outside the Continental U.S.A. is subject to additional shipping costs and local taxes/fees. I am not responsible for local customs charges, and taxes.

I am happy to refund shipping costs if I have over-charged. Contact me anytime to discuss shipping.
Additional policies and FAQs
Q: It seems like I am being charged for shipping for each item – can you combine it?
A: Etsy should automatically discount the postage in your cart upon checkout for multiple items. Sometimes, however, it does not calculate properly, in which case, we will absolutely refund you for any overages upon shipment of your order. Just contact us after your place your order if you believe you have been overcharged and we will look into it right away. We use USPS rates for our shipping so please refer to USPS.com for international rates. We are not responsible for local customs fees or taxes; please note that many international orders will require a customs fee and may be held at your local post office for payment in order to collect your package.

Q: I placed two separate orders; can you combine them?
A: I am sorry but we cannot combine separate orders.

Q: Are your stickers water resistant?
A: Yes, they are water resistant but avoid placing them on items into the dishwasher (so hand wash only) and avoid harsh weather conditions (direct sunlight, rain, snow, etc. for maximum longevity.

Q: Why is shipping saying it can take 4-6 weeks? Do you ship internationally?
A: Yes, we ship internationally. We are a very small shop run out of our home and while we do our best to get orders out quickly, we want to be transparent about the length of time from production to shipment can take, especially during periods of high volume. We will always do our best to get orders out as soon as possible.

Q: Why did I get charged a customs fee and VAT and additional fee for shipping? / My package is being held by the mail service for fees; what does that mean?
A: We aren't responsible for local taxes and fees which can be quite expensive, and will be required to be paid in your country to receive delivery in some instances. Please read and research what fees you may be required to be paid prior to placing an order. You can learn more here: https://help.etsy.com/hc/en-us/articles/115015691007-Custom-Duties-and-Import-VAT?segment=selling

Q: I have only received part of my order! Where is the rest?
A: We frequently need to ship orders in multiple packages due to the variety of sizes of different items. Oftentimes those packages show up 1-3 days within each other. Sometimes small items like stickers are sent in an envelope with a stamp, so there is no tracking information. Your shipping confirmation could show multiple tracking numbers at the bottom of your order details, although many people seem to have trouble finding this. If you click on the shipping notification email you got, at the top it should indicate there are two packages and you can click on the second tracking number (on the mobile version I believe the two packages are listed at the bottom of the page). ETSY will show in your account that your order is delivered even if there are secondary packages still en route! You may have to manually enter the second tracking number at the USPS website. If you believe your order has all arrived and is still missing items, please contact us.

Q: I need a rush order! Can you do that?
A: Please contact us prior to placing an order to see if we can accommodate your needs. Rush orders generally will require an additional shipping cost.

Q: This item says it is sold out! Will you have it back and when?
A: Most of our items will be restocked within a few weeks with the exception of pins, which can sometimes take 2-3 months. You can sign up at the sold out item’s listing to be notified of when an item comes back in stock (please note this feature doesn't work on mobile versions of this site!)

Q; What size is this item?
You can find details about this item under the description on the right hand side. Be sure to click on 'read more' and scroll down.

Q: It says my package was delivered but I don’t have it! Can you do something?
A: First, verify you provided the correct shipping address. Sometimes the post office marks an item as delivered a day before it actually delivers it; however, you should contact your local post office immediately to inquire, ask your neighbors, and talk to your mail delivery person about it. We are not responsible for lost or stolen packages, packages shipped to an incorrect address, or packages returned for failure to collect. Reshipment will incur additional shipping costs.

Q: What is Patreon?
A: Patreon is a crowdfunding platform that enables artists to obtain funding from their fans or patrons. Patrons pledge to donate a fixed amount of money to an artist every month in exchange for rewards. I have eight reward tiers; $1, $3, $5, $10, $15, $20, $25 and $35 and my rewards currently include downloadable coloring pages, tutorial videos, postcards and prints, depending on the level you choose. Each level builds upon the previous in terms of the rewards you receive. For example, if you choose the $10 reward, you'll have access to all the rewards below it at the $1, $3, $5 levels as well. You can cancel your pledge or change your pledge amount at any point and will take effect the first of the following month.

***Colors may vary slightly between the actual work and the image on your screen.***

More information

Last updated on Oct 26, 2021
Frequently asked questions
Q: My order tracking hasn't updated in weeks; can you tell me where my package is?

A: The pandemic continues to affect mail delivery worldwide in unpredictable but lengthy delays. Unfortunately we do not have any additional information other than what is provided via ETSY and/or USPS for tracking information. For orders shipped via USPS, you will need to create a missing mail case and can contact us via ETSY messaging for instructions on how to do so. For international orders, you can use the Customs Number from your label to track at https://a1.asendiausa.com/tracking/. Please contact us via ETSY messaging with your order information and we can provide that for you.

Q: Why isn't my print signed?

If you would like your purchase signed or your art print signed on the front, or any inscription, please send a message with the details of what you would like.

Custom and personalized orders

No, I am sorry, we do not do custom designed prints. Commissions are only available through Patreon, which you can find here; https://www.patreon.com/join/KarenHallion

Can you send me a digital file so I can print my own posters or t-shirt?

No.

Wholesale availability

We offer a limited number of products at a wholesale price with a $200 minimum order before shipping. Please message us for more details.

I want to buy a bunch of your prints and cards and pins. Do you do discounts or bundle deals??

We frequently run sales and offer coupon codes. The best way to learn about our current discount offers is to sign up for our mailing list at www.karenhallion.com. Otherwise if an item is offered at a discount or bundled deal, it will be in our sale section or marked as such.

I make fabric, cross stitch patterns, card decks and/or other items. Do you want to partner with me?

At this time, we are not currently taking on new partnerships or licensing out Karen’s work.

Will you donate art to my charity?

We get a lot of these requests and while we do our best, we cannot accommodate all of them. Please email us at karenhallionart [!at] gmail.com with your request.

Can I get this on a t-shirt, mug, mousepad, blanket?

Yes, you can find t-shirts and more at the following sites:
TeePublic: https://www.teepublic.com/user/KHallion
NeatoShop: https://www.neatoshop.com/artist/Karen-Hallion
Society6: http://society6.com/KarenHallion
Once Upon A Tee: https://www.onceuponatee.net/pages/karen-hallion

Do you have a website? Newsletter? Where can I learn more about you?

Yes! www.karenhallion.com