Refunds are given if the purchased product does not reach you due to a mailing mistake on my end.
If you provided an error in your address at the time of purchase, I am happy to re-send the item to you but you will have to pay the shipping charges again. If the item is not returned to me then a refund will not be issued.
If for some reason you are dissatisfied with your gift, please return it to me by mail and I will issue you a full refund.



All PDF Patterns are final sale and will not be refunded. My patterns have been tested by myself and many others to ensure accuracy so please read pattern directions carefully.

I accept Paypal, and direct checkout both accept Visa, Mastercard, American Express, Discover and E-checks. If you choose to pay by E-check I will ship your item as soon as your payment clears (average time 5 days). Payment is due at the time of order. Thank you!

I ship using Canada Post Regular Mail. In order to keep my shipping prices so cheap, I do not provide tracking numbers unless specifically stated in the listing.

If you would like a tracking number or expedited shipping, I am happy to provide you an upgraded shipping quote prior to you purchase. I do not provide insurance on packages, if you would like to add this onto a tracked package, please let me know before purchasing.