kikirikikikiriki

Dotti's Vintage

Zurich, Switzerland On Etsy since 2009

kikirikikikiriki

Dotti's Vintage

Zurich, Switzerland | 114 Sales

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Ulrike

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Ulrike

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quality 2 shipping 12 customer service 13

Shop policies

Last updated on February 17, 2011
Dear Dotti's Vintage customer, please read the following points carefully before you commit to buy any of my items – they will make doing business with each other as easy and smooth as possible. Thank you.

Accepted payment methods

Paypal
  • Other Method
Returns and exchanges
To avoid returns, please carefully read the description of the item before your purchase. Pay attention to the clothing measurements as well as to your own body measurements (the best method for determining your own body size is to measure a piece of clothing you already own and which fits you well).

Also pay close attention to the description of any flaws. I will always try to illustrate the overall (vintage) condition by little hearts you can find in every item characterization: five out five hearts means "in perfect vintage condition".

Should you still be unhappy with your order, please return the article, and I will refund your money – except for the shipping fees. Please do not wear the clothing before returning it (I will not refund your money if it is clear that you have worn it).
Payment
Paypal: The quickest way to pay is using Paypal.

Bank transfer: I also offer to send money to my banc account via IBAN or SEPA transaction to my european customers. Just ask me if you wish to pay that way and I can send you my account information. I will ship your order as soon as I received the money.
Shipping
My attempt is to keep shipping costs down for you. This works best by sending your items up to 2.0 kg weight as Swiss Post Economy letters. Please keep in mind that those are not insured, can take up to 21 days until they arrive at your destination and there's no possibility of tracking. In the rare case of lost or stolen mail I can only offer the exchange for another item in my shop of comparable value. This policy is to protect both the buyer and the seller. Thank you for your understanding.

If you wish to get your order shipped out faster, insured or trackable, please don't hesitate to ask me for the extra costs.

Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient. I recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.