kim haller illustration

kilsook is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

kilsook is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 5, 2012
Hello and thank you for finding my shop. I create my art using various mediums, usually starting with straight traditional illustrations which I then sometimes work more digitally. All my prints are output on archival paper with archival inks. Please see each pieces individual details for live area of the actual image and final output size.

Accepted payment methods

Returns and exchanges
I hope you love your purchase as much as I do. If for ANY reason you are unhappy with your purchase please contact me and if we can work out an exchange or refund. In these instances please understand that I will do everything I can to fully accommodate you, but in some instances the buyer may be responsible for some or all of the shipping costs.
Under shop policies, PLEASE NOTE: that your print will be shipped within 15 days upon transaction with an additional 7-10 days of shipping allowance. Because of the nature of this shop and the fact that each piece is printed upon order and not mass manufactured or produced, refunds due to customer preferred shipping demands will most likely not be redeemed if print is packaged and sent out under the policies above. circumstances will be handled per review of transaction and request and seller email. Customer satisfaction is a priority to me as well as quality, product presentation, and preservation. To ensure all my prints are to my satisfaction, time needs to allow.
I will always try to be as flexible as possible with payments. Please contact me if you have questions about acceptable forms. If you're unable to pay within the time frame given by etsy or have any problems at all with the payment please send me a message. It's not usually a problem to hold an order for you. If for any reason you want to cancel your order please let me know as soon as possible. I want you to be completely happy with your purchase, but please understand that I incur costs and that in some instances there might be a small fee for the cancellation.
All items are shipped USPS. Your order will be shipped within15 days from the day of your kilsook purchase. Note that these prints are not manufactured and are printed by myself upon receiving your order so i can ensure product satisfaction. Pieces are packaged individually and much care is taken into the presentation and preservation of the print before i finally send it your way. Because of this and the nature of an at home business, please be patient for your delivery. I will try and accommodate any special date requests if notified, but with a family and job of my own, i can only do the best I can. i will contact you through etsy convo or email if there are exceptions. In addition, please allow at least 7 business days for delivery from the shipping date. For international sales, 7 to 10 business days from shipping date is standard. All items are packaged flat and as safe as possible with so much care that it hurts :) as well as a please don't bend request. My weekly shipping day is usually Monday of each week unless my schedule or print sales require otherwise.
Additional policies and FAQs
i am not accepting custom portrait commission requests at this time.
all special request changes to prints available in the shop will be addressed via email and may result in additional cost, depending on specifics.

Prints can also be sold in sets or batches in the shop under a special reservation. I also welcome any questions concerning wholesale pricing of 20+ prints.