TheGreenDaisyShop

If I feel that a pendant/magnet is flawed I will list it in the description and point out the flaws. If you receive your pendant/magnet and are not happy with the results, please feel free to convo me. I will gladly accept returns within 7 days. If you would like to exchange the item (due to damage or change of mind) I will happily send out the new items once the previous items are received. Unfortunately I will not cover cost to ship item back to me unless there was an oversight or error on my behalf.

Paypal and money orders are gladly accepted! Unfortunately I cannot accept personal checks at this time. International orders are paypal only. If you would like to pay via money order, please send me a convo so we can work out the details. Thanks!

Please double check your shipping address to make sure it is correct. If the address is inputted incorrectly, unfortunately I cannot hold responsibility for the package if it gets lost. A replacement will be sent once the original package is returned to me. If you would like to ship to a location different than the one entered during checkout, please send me a message ASAP to let me know. Orders will be shipped to the address listed on the Etsy receipt unless I am told otherwise.

If your order gets lost in transit, please let me know! I insure most packages, so I should be able to file a claim. I always replace lost items :) But please understand if the tracking shows the order was DELIVERED, I am no longer responsible and unfortunately I cannot offer a refund or replacement. If your order tracking says it has been delivered and you cannot find it, please call your local post office immediately to check if the order is still on the truck or if the specific carrier remembers where they left your package.

If your item arrives damaged, please let me know within 7 days of delivery. I will replace it. If you are not happy with your item, please let me know and I will do my best to replace it or send a full refund (of the original order, extra shipping charges will not apply) as soon as I receive it back.

International shipments may incur duties and customs fees. These fees are the responsibility of the buyer. Please contact your local customs organization for more information.

**Please note if you send payment via Paypal E-CHECK, it WILL hold up your order. I am not able to ship the order until the E-check clears and that can take up to 7-9 business days for international orders**

Please feel free to convo me with any questions you may have, or just to say hello!