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KirasPetShop

Pet Products Handmade with Love

Catskill, New York · 1654 Sales

KirasPetShop

Pet Products Handmade with Love

Catskill, New York 1654 Sales On Etsy since 2013

5 out of 5 stars
(465)

Shop owner

Kira G.

Contact

KirasPetShop is taking a short break

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Note from shop owner Kira's Pet Shop is taking a break until December 24th. All current orders are still being processed and will ship by December 16th within our standard 1-2 week production time. You can follow us on Instagram and Facebook to stay up to date on our status, or submit a request here on Etsy to be notified when we have reopened. Thanks for your patience; we hope to see you again soon!!

IG: @kiraspetshop
FB: www.facebook.com/kiraspetshop

Note from shop owner

Last updated on Dec 6, 2016

Kira's Pet Shop is taking a break until December 24th. All current orders are still being processed and will ship by December 16th within our standard 1-2 week production time. You can follow us on Instagram and Facebook to stay up to date on our status, or submit a request here on Etsy to be notified when we have reopened. Thanks for your patience; we hope to see you again soon!!

IG: @kiraspetshop
FB: www.facebook.com/kiraspetshop

Kira G.

Contact shop owner

Kira G.

Reviews

Average item review
5 out of 5 stars
(465)
Elizabeth Dickey

Elizabeth Dickey on Dec 7, 2016

5 out of 5 stars

This break away feature was recommended to me by my dog obedience class instructor to prevent the dog from choking to death if they get caught on something alone. This product works perfectly as it should break away but I find the break away feature to be annoying and would opt out of it for future collars. I had my last dog for 13 years and she never choked herself. If you are certain that is the feature you want this product will work exactly as it should!

View all 465 reviews

Updates

Now is the time to get those holiday orders in! raised_hands The shop will be in vacation mode from Dec 6th-24th so I can get caught up, then take a break and get back to work after the holidays. wink
You know it's fall when the leaves start to change colors! heart_eyesmaple_leaf
View all 12 updates

About

Pet Products Handmade with Love

Kira's Pet Shop began as a way to raise money for our dog Eva's knee surgery in 2015. The shop started with just our bandanas, which are the first of their kind: they attach over your pet's collar with velcro and include a slot in the middle for ID tags to hang through. (Stylish and functional! See video above for demonstration.) We have since expanded to also offer dog & cat collars, leashes, hand-stamped ID tags and more! And as always, every single item is handmade individually from start to finish in our smoke-free, pet-friendly home. :)

Questions? Contact Kira: www.etsy.com/conversations/new?with_id=17329697

Follow us to stay up to date on new patterns, sales and more!

Facebook: Kira's Pet Shop
Instagram: @kiraspetshop

Check out @kpsfabrics on Instagram for even more fabric options!

[Logo vector designed by Freepik]

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Shop members

  • Kira

    Owner

    Cat lady with a passion for sewing cute things by day and managing the local movie theatre at night.

Shop policies

Last updated on November 30, 2016
Welcome to Kira's Pet Shop! All items are handmade individually in our smoke-free, pet-friendly home.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
★ Payment & Cancellations ★
Payment must be made at time of sale. You may pay using Etsy's Direct Checkout (credit/debit/PayPal) or Etsy Gift Cards. Orders shipping within New York State will be subject to 8% sales tax. You may cancel your order prior to shipment, but please contact us first to see if we can work something out!
Shipping
★ Christmas Order Deadline (USA): December 5th ★

Current production time is 1-2 weeks. All orders will ship by December 16th. Priority shipping is recommended as it is tracked, insured and generally ships a bit faster than First Class. Please note that Christmas delivery is not guaranteed for shipments outside of the US. Domestic orders should arrive by Christmas, barring any hiccups with USPS.

★ PROCESSING + SHIPPING TIMES ★
Most of our inventory is made to order and ships within 1-2 weeks. Ready to ship items will be shipped within 1 business day, unless ordered in conjunction with made to order items. We cannot ship on Sundays or US postal holidays. DELIVERY TIMES ARE NOT GUARANTEED; please contact us prior to ordering if you have a deadline!

★ SHIPPING WITHIN THE US ★
All items are shipped by USPS First Class Mail with tracking (roughly 3-5 business day delivery). You may upgrade to Priority Flat-Rate, but please note: selecting Priority affects delivery time, not the time it takes to make your item(s) prior to shipping. If you require faster shipping, please contact us to discuss your options.

★ INTERNATIONAL SHIPPING ★
All items are shipped by USPS First Class International. Tracking is usually included, but some countries do not offer it (this means tracking updates may stop when it leaves the US). Please allow ample time for delivery, as international shipping speeds vary. Buyer is responsible for any VAT/duty/import fees that your country asks for upon receipt of your item(s). Please research these and your individual country's import guidelines prior to purchasing from my shop. Items cannot be sent marked as "gifts" or with a lower value.

★ Miscellaneous ★
We ship to the address provided to us by your account with Etsy, NOT with PayPal, so please double check this when you place your order. We can accept address changes via convo prior to shipping, but we cannot change your package's destination once it has left our hands. If your item is returned due to an incorrect address, you will be responsible for the cost of shipping it to you again. If your item has been lost or damaged in transit, please inform us so we can work with you and please contact USPS/your local Post Office for assistance.
Refunds and Exchanges
Please contact us before leaving any negative reviews so that we may work out a solution. We strive to maintain a 5-star feedback rating, and want you AND your pets to be happy customers!

Each of our listings includes information on sizing and proper handling and care of the item. If you are unsure which size to order, please contact us so that we can work it out together and avoid having to go through the process of an exchange. Please visit http://etsy.me/1WAffNz for a quick tutorial on how to attach our bandanas to your pet's collar.

★ REFUNDS ★
Please contact us within 48 hours of delivery if you wish to return an unused/unworn item for a refund. Returns will only be accepted for non-customized items (standard size bandanas, collars, leashes, etc without upgrades). Buyer is responsible for return shipping costs, and item(s) must be shipped back to us in original condition *with tracking* within 72 hours of receipt. We cannot accept returns for custom, used or worn items. Refunds will only be issued after the items are back in our hands and have been checked over for use and wear. Original shipping costs will not be refunded.

★ EXCHANGES ★
Please contact us within 48 hours of delivery if you wish to return an unused/unworn item and exchange it for something else. Exchanges will only be accepted for non-customized items (standard size bandanas, collars, leashes, etc without upgrades). Buyer is responsible for: return shipping costs; any additional costs if exchanging for a more expensive item; and the cost of shipping the new items to you. Item(s) must be shipped back to us in original condition *with tracking* within 72 hours of receipt. We will refund the difference in the event you wish to exchange something for a less expensive item. We cannot accept exchanges for custom, used or worn items. New items will only be sent out after the items you are exchanging are back in our hands and have been checked over for use and wear, and after all costs for the exchange have been covered. Original shipping costs will not be refunded.

★ Custom Made Items ★
Due to their unique nature, we cannot accept returns/exchanges for custom-made pet ID tags, custom-sized bandanas or collars, or collars made with upgrades (added webbing and/or breakaway hardware) as these cannot be resold. However, if a mistake was made on our end, we will be happy to work with you to come to a solution.
Additional policies and FAQs
If you have ANY questions, please feel free to contact us and we will get back to you ASAP! Please contact us before leaving negative feedback so that we may come to a mutual solution. :)

Please keep in mind that every computer monitor and phone screen displays colors differently. As such, the item(s) you receive may have a slight variation in color from what you see on your screen. We do what we can to ensure that our photos represent item colors as accurately as possible. Please remember that every item we sell is handmade by me, and therefore may have minimal differences in sizing/stitching/stamping due to human error.

We strongly advise customers to use a harness if your dog is a strong puller. You may upgrade a collar to include webbing for added strength, but as they are still made with fabric on the outside, it is still possible that the collar will loosen with heavy use. Our collars are NOT designed for tie-out use. Please check your dog's collar regularly for signs of loosening and readjust as needed, and discard if damaged. Collar use is the buyer's responsibility.

While we are not currently accepting custom fabric requests, please feel free to contact us if you are looking for a specific size or hardware combination and we will see what we can do for you!