
Announcement
Welcome to KirraKai - a little slice of woolly handmade goodness.
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To keep up to date with new products, giveaways and discount codes -
* Instagram - @KirraKai
* Facebook https://www.facebook.com/KirraKai.com.au
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COVID19 Shipping updates - Due to the International postal system being understandably slow at the moment with so few flights between countries, I have temporarily made shipping available only to Australian, New Zealand, Uk and USA customers. As soon as the delivery times start to come back towards a more normal level I will reopen again to all my wonderful International customers.
If you have ordered and your parcel has not yet arrived - please send me a convo/message through the 'contact' button under the shop owner icon so I can follow up on the parcel's progress.
Take care and stay safe.
Announcement
Welcome to KirraKai - a little slice of woolly handmade goodness.
↓
To keep up to date with new products, giveaways and discount codes -
* Instagram - @KirraKai
* Facebook https://www.facebook.com/KirraKai.com.au
************************
COVID19 Shipping updates - Due to the International postal system being understandably slow at the moment with so few flights between countries, I have temporarily made shipping available only to Australian, New Zealand, Uk and USA customers. As soon as the delivery times start to come back towards a more normal level I will reopen again to all my wonderful International customers.
If you have ordered and your parcel has not yet arrived - please send me a convo/message through the 'contact' button under the shop owner icon so I can follow up on the parcel's progress.
Take care and stay safe.
Items
All Items
Reviews
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Hel on Dec 27, 2020
5 out of 5 starsMy cats loved their Christmas presents. The toys look pretty hard-wearing & well made and the lovely note attached is appreciated. Thanks for making these!
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Lucinda Dodds on Dec 22, 2020
5 out of 5 starsBeautiful. Just beautiful! Made with (obvious) love and care, the mice are already proving to be a hit.
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Emma on Jan 11, 2021
5 out of 5 starsBeautiful colours, can’t wait to hang it on my Xmas tree. I love that it’s wool felt and not plastic. Thank you for your help in fixing the problem. Great customer service.
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Lucinda Dodds on Dec 23, 2020
5 out of 5 starsMy fur children are LOVING the caves - and they are beautifully made. Great little shop with a wonderful creator and seller - thank you!
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Vin on Dec 21, 2020
5 out of 5 starsThese felt balls are lovely colours and have a soft gentle rattle. Exactly as described, very pleased. They came in a nice cloth storage bag also.
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Georgia on Dec 17, 2020
5 out of 5 starsThe review is long overdue, wonderful quality. My grand cats love it!
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Kalman on Dec 17, 2020
5 out of 5 starsI got this for my brother and his cat for the holidays. His cat climbed right in and got cozy right away! A great gift!
About KirraKai
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Our Gender Neutral Garland brings happy fun colour to any room or occassion
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Colours inspired by the local coastal areas of South East Queensland
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Rainbow love <3
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Each garland is carefully wrapped in Tissue and decorated with a matching felted Heart or Star
A love of colour...
KirraKai creates beautiful items by hand for your family and friends. I come from a creative family and have inherited a love of crafts, sewing and growing yummy produce in my gardens. Sharing the fruits of my labour with friends and family brings me great joy and I would like to share them with you too.
I love what I do and this passion is reflected in the care and attention to the quality of my products. Each piece is a result of endless hours experimenting and refining to create a unique and colourful decoration that will brighten up your day.
Why do I use wool felt? I just love wool felt for its natural warmth and texture, the versatility and perfect imperfections!
Inspiration is drawn from my surroundings in Australia and her beautiful bold colours - the noisy Rainbow Lorikeets in the garden, the sandy beaches with sunburnt swimmers and the vibrant colours of the sun setting over the mountain.
Most items in my shop can be adapted to match your colour theme. Creating a custom item is fun and exciting and I love seeing the outcome of your ideas!
Join my Newsletter http://eepurl.com/dCutjn
and follow:
* Instagram - @KirraKai
* Facebook https://www.facebook.com/KirraKai.com.au
Shop members
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Lana
Owner, Creator, Marketer
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Items to be returned in original unused condition and packaging. The Buyer is responsible for all return shipping costs unless the return is the result of shipping damage or a mistake on my side.
Refunds on custom orders will be assessed on a case-by-case basis.
Payment
Shipping
AUSTRALIAN DOMESTIC ORDERS:
★ Most AUS orders ship from Brisbane within 3 BUSINESS DAYS (Mon-Fri) after the purchase. Delivery averages 2-6 business days to AUS destinations. Express Post available on request. KirraKai cannot guarantee exact delivery dates. Any AusPost mail delays are out of my control. Custom orders will not be refunded if they do not arrive when you need them, please reach out to me for the option of Express Post to give the best chance for AusPost to deliver on time.
INTERNATIONAL ORDERS:
★ International orders are sent AusPost Airmail Post. Order processing averages 3 BUSINESS DAYS (Mon-Fri). Delivery average 7-14 business day to arrive. Any VAT & customs fees are paid by the buyer. KirraKai is not responsible for delays due to customs. International orders do not come with tracking information in order to save substantially on shipping costs, should you wish to have your order shipped with tracking please choose to upgrade your shipping at checkout. For the fastest delivery options - message me for a quote on International Express or Courier International shipping (starts at AU$43 for small parcel https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/ ). KirraKai cannot guarantee exact delivery dates. Any mail delays are out of our control. Custom orders will not be refunded if they do not arrive when you need them.
★ I only ship with Australia Post, so I can only give estimated delivery times. Orders are shipped Monday-Friday, my local post office is not open on weekends.
★ You will get an email when your order ships. Please note - if tracking is provided it may not be available immediately for your package. If you don't see tracking information right away, please check back later after the carrier has had a chance to process the package.
★ Occasionally items get lost in the mail. If this happens, and AusPost isn't able to find the package, I can reship once the estimated time frame has passed. Sometimes mail can just be delayed. If a package is delivered but stolen, customers must contact their local post office or police and file a stolen mail claim.
★ Please make sure the shipping address is correct when you place your order.
★ I can ship to a gift recipient if you list that address when the order is placed. I do not include invoices with any orders. I can also include a handwritten gift note upon request.
Additional policies and FAQs
Please contact me with any questions you may have or for custom orders using the Etsy convo/ contact link.
Felt Balls/Hearts/Stars - Each Felt Ball has been made by hand in Nepal from 100% pure wool, free of chemicals and are dyed with non-toxic dyes. Please note that the size and color may vary a small degree but adds to their unique individuality that distinguishes handmade items.
Privacy
My contact details are below:
Lana Risi
P O Box 7398
Redland Bay QLD 4165
Australia
hello [!at] kirrakai.com
More information
Frequently asked questions
Gift wrapping and packaging
I am always happy to send gift items straight to a friend, or family member direct, just let me know if you would like a special greeting added to a gift card.
My Garlands are wrapped in White Tissue Paper and come decorated with a felted Heart or Star.
My Mobiles are wrapped in White Tissue Paper inside a protective box and come decorated with a felted Heart or Star.
The Cat Caves are folded, then wrapped with unbleached brown Kraft Paper, and then carefully tied with Cord.
Cat toys are popped into a reusable Cotton or Linen drawstring bag - if Catnip scent is chosen then the toys will first go into a cello bag tied with cord to keep the scent fresh and then into the Cotton/Linen bag.