KirstyMcKenzie

Kirsty McKenzie

San Francisco, California On Etsy since 2008

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

KirstyMcKenzie

Kirsty McKenzie

San Francisco, California | 370 Sales

Announcement    I'm in the process of moving to San Fran from the UK - so please be patient while I adjust shop, and orders may take a bit longer! Thanks for understanding :) xo

I'm working from home and ensuring all appropriate safety measures are taken before and during the packaging of items for post during COVID-19! STAY SAFE!

www.kirstymckenzie.com
www.instagram.com/thirstymckenzie
www.facebook.com/KirstyMcKenzieArt
www.facebook.com/kirsty.mckenzie.520
www.twitter.com/ThirstyMcKenzie

Announcement

Last updated on Jul 4, 2020

I'm in the process of moving to San Fran from the UK - so please be patient while I adjust shop, and orders may take a bit longer! Thanks for understanding :) xo

I'm working from home and ensuring all appropriate safety measures are taken before and during the packaging of items for post during COVID-19! STAY SAFE!

www.kirstymckenzie.com
www.instagram.com/thirstymckenzie
www.facebook.com/KirstyMcKenzieArt
www.facebook.com/kirsty.mckenzie.520
www.twitter.com/ThirstyMcKenzie

Items

 

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Kirsty McKenzie

Contact shop owner

Kirsty McKenzie

Reviews

Average item review
5 out of 5 stars
(138)
See reviews that mention:
quality 11 shipping 64 customer service 31

About KirstyMcKenzie

Sales 370
On Etsy since 2008

Shop members

  • Kirsty McKenzie

    Owner, Creator, Designer

Shop policies

Last updated on February 8, 2020
All my pieces are made with love, and some are one of a kind!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Returns and exchange details
If nothing is wrong with item, buyer pays for return or exchange postage, thanks :)
Payment
I will only accept payment in one installment, unless the item is over $300 or in special circumstances, and you contact me beforehand.
Shipping
If you need items fast, and with a tracking number, please purchase a shipping upgrade! I am not responsible for packages not arriving on time.
I am not responsible for lost packages sent via regular mail. Royal Mail may provide up to £20 compensation for lost/ damaged items 30 days after posting date.
Privacy
As per the UK General Data Protection Regulation (GDPR), this Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, mailing address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

How Long I Store Your Information

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 1 year.


Your Rights

If you reside in certain territories, including the UK, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the UK and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of UK data protection law, I, Kirsty McKenzie, am the data controller of your personal information. If you have any questions or concerns, you may contact me at kirsty [!at] kirstymckenzie.com