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kittaba's Shop Announcement

Animews...

Welcome to my shop and thank you for visiting.
All items for sale are are handmade by me! I have an extensive line of handcrafting that I work with- everything from my fleece beanie hats to leather pouches. I make costumes, rave apparel, Renaissance clothing and accessories, jackets, yarn hair etc. If you see something in the shop that is not *quite* what you are looking for, feel free to contact me to see if I can make what you need. I normally work off custom orders and will keep some items up as show pieces- but never fear... if there is a picture of it- it is for sale.

PAYMENTS Right now I am only accepting Paypal as a form of payment. Payments must be received within 7 days from point of sale unless otherwise arranged with me. If it has not been arranged, and a payment is not made at that point, the item will go back into the store and you will need to resubmit. If you do not have a paypal account and would be interested (it's fast and easy) please visit www.paypal.com to sign up.

PRICING: price is determined by a few things for me.
1. material and time cost- if I can buy the raw materials for cheaper than normal- I will probably discount the price some
2. current market value
3. Popularity- that doesn't mean that if it is popular, the price is going up, probably the opposite to be honest

SHIPPING: I try and be as fair with shipping and handling fees as possible. I do not want to give you a set S&H fee unless I know that it is what it will cost me to ship it. I will do my best to guestimate a fee and researching before a final price is set.

RETURNS: While I hope that you love your purchased craft, if there are any problems with it, please do not hesitate to contact me. Returns will be discussed within the 1st 14 days and if accepted, you will get a return of the purchase amount, you will be responsible for return shipping. I will only accept returns if the item is damaged, not properly listed, or the wrong item was sent out. I try to be a reasonable as possible in this aspect and will do my best to accurately describe each item

QUESTIONS AND CONCERNS: If you have any questions in regards to a posted item or an already purchased item, or you have any other inquiries, please contact me (preferably at kittaba [!at] yahoo.com). Please type "ETSY- (insert subject matter here)" so that it will not go to my spam box.
Include in your message:
1. Is this about a current available item?
2. Is this a custom request?
3. Is this an information request for specific item?
4. Is this in regards to a purchased item?
4. Is this a shipping question?

I will respond to all email as soon as possible, which should be same or next day in most cases.

On an end note here, I hope you enjoy browsing and find something that catches your eye! Happy shopping at Handmade by Puddles! =^.^=