kittredgecandles

The "comfort food" of candles and personal care items

Andover, Massachusetts On Etsy since 2009

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

kittredgecandles

The "comfort food" of candles and personal care items

Andover, Massachusetts | 7,330 Sales

Announcement    ✿FRAGRANCE LIST : click on www.etsy.com/people/kittredgecandles
✿Join our mailing list at http://eepurl.com/b7dUZn for shows, sales and specials
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*See our vintage shop at www.etsy.com/shop/andoverattic
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✿We combine and refund shipping on multiple-item orders
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♥We recycle! Find us at any craft show and farmers market and bring back the 10-oz jar from any candle you have purchased from us and we will give you a $1 refund! Return the 20-oz jar for a $2 refund and the 4-oz jar for a $0.50 refund! No additional purchase necessary!
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♥Join Kittredge Candles on Facebook and watch for our specials!
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CHARITABLE DONATIONS:
♥All proceeds from the sale of our cat candles and cat soap will go to Merrimack River Feline Rescue, a cat rescue and adoption organization in Salisbury, MA. Please click here to help all the homeless kitties; https://www.etsy.com/shop/kittredgecandles?section_id=19895624
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Announcement

Last updated on May 25, 2020

✿FRAGRANCE LIST : click on www.etsy.com/people/kittredgecandles
✿Join our mailing list at http://eepurl.com/b7dUZn for shows, sales and specials
_____________________
*See our vintage shop at www.etsy.com/shop/andoverattic
_____________________
✿We combine and refund shipping on multiple-item orders
_____________________
♥We recycle! Find us at any craft show and farmers market and bring back the 10-oz jar from any candle you have purchased from us and we will give you a $1 refund! Return the 20-oz jar for a $2 refund and the 4-oz jar for a $0.50 refund! No additional purchase necessary!
__________________
♥Join Kittredge Candles on Facebook and watch for our specials!
___________________
CHARITABLE DONATIONS:
♥All proceeds from the sale of our cat candles and cat soap will go to Merrimack River Feline Rescue, a cat rescue and adoption organization in Salisbury, MA. Please click here to help all the homeless kitties; https://www.etsy.com/shop/kittredgecandles?section_id=19895624
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Items

 

All Items

Jennifer

Contact shop owner

Jennifer

Reviews

Average item review
5 out of 5 stars
(1819)
See reviews that mention:
quality 63 shipping 346 customer service 261

About kittredgecandles

Sales 7,330
On Etsy since 2009

Our Story

OUR NAME
Kittredge Candles is named for the Captain Kittredge house, overlooking Harpswell Sound on Orrs Island, Maine. It is also named for a wonderful orange kitty named Kittredge.

OUR HISTORY
My passion for candles began in the early 1970's, when I made novelty candles on a hot plate in my basement and sold them to my classmates. I revived that passion in 2009 when I pulled out my old molds and got a burning desire (no pun intended!) to make candles again. I hadn't planned to turn it back into a business; I simply wanted to sell a few candles to give me a reason to make more. Then it took on a life of its own and before I knew it I was making soaps, lotions, perfumes and lip balms as well! My wonderful husband, Paul, jumped in to help with packing and shipping, which allows me to focus solely on the fun part - making things.

I still use many of my 1970s molds for my novelty candles - many of which you won't find anywhere else. We donate all the money from the sale of our cat candles and soaps to our local cat shelter to help the homeless kitties. I spend WAY too much money on fragrance research and on using only premium fragrance oils in hopes of providing the most amazing fragrances. The one thing I'm proud to say is that I make every effort to be sure my fragrances are true to their name. When you order a candle in Hot Cocoa or Coppertone or Lilac or any of our 180+ fragrances, I want it to smell EXACTLY like you would expect. The main reason I do this is because I just love making exceptional candles that make people say "wow"!

I love doing custom orders and can make all of our items with custom labels for special events. Paul and I do craft shows and farmers markets all around New England (mostly in Massachusetts) and we are always happy to bring along any candles in fragrances you wish to smell - just email us at kittredgecandles [!at] comcast.net and let us know what you would like us to bring along!

- Jennifer

Shop members

  • Jennifer & Paul

    Owner

Shop policies

Last updated on September 28, 2020
Welcome to Kittredge Candles. With over 30 years of candle making experience, we strive to produce the most richly scented, clean burning candles you could find anywhere. The main reason we sell candles is so we can make more candles! Our business is much more about the love of making candles than it is making money. We would like nothing more than to create a perfect candle with a wonderful fragrance that leaves people wanting more.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
The following are our order cancellation/return policies

ORDER CANCELLATION BEFORE SHIPPING AND BEFORE ITEM IS MADE:
All of our orders are made fresh when ordered. If you change your mind about an order after it is placed and you wish to cancel, you may do so at any time before it is shipped. If the item has not yet been made, you will receive a full refund. If it has been made, please see the instructions below.

ORDER CANCELLATION BEFORE SHIPPING BUT AFTER ITEM IS MADE
All of our orders are made fresh when ordered. If your order has already been made but not shipped you will receive a refund minus a 10% restocking fee for all jar candles, soaps, perfumes, sachets, or lip balms. Lotions, samplers, gift cubes and candle tins are considered custom orders and will NOT be refunded after they have been made.

ORDER CANCELLATION AFTER ITEM HAS SHIPPED:
If you are dissatisfied with your purchase, you may return any unused jar candles within 14 days for a refund except for shipping costs and a 10% restocking fee. We do not refund shipping once an item has been mailed.
IMPORTANT: We do not take returns on soaps, lotions, lip balms, perfumes, sachets, candle tins, candle samplers, or gift cubes unless there is a problem with the item such as damage, leakage, or operation of a candle. We do not refund purchases for jar candles that have been burned, unless there is a problem with the burning process. If such a problem occurs, please do not try to fix the problem by altering the candle but contact us for further instructions.

If your item arrives damaged, please send us a photo of the damaged items within 7 days of delivery and we will be happy to replace any items damaged due to improper packing.

PICK UP AND DELIVERY ORDERS:
All pick-up and delivery orders follow the same guidelines as those above. Once you have taken possession of an item it is considered the same as the shipped items above.
Payment
We accept payment through Etsy's secure site, which allows you to use any major credit card. We will never receive your credit card number - only your payment. In all cases, payment must be made before an item is shipped.
Shipping
The two most frustrating things about shopping on line are shipping costs and waiting for items to arrive. We have made every effort to reduce both. Candles are heavy so they cost a lot to ship. The further they are going (in the US) the more they cost. Our shipping prices are set up with coast to coast shipping rates. Since there is no easy way on Etsy to adjust the shipping rate for shorter distances or for multiple items, we will refund you after your order is placed, if you are charged excess shipping. Most items are sent via USPS, either by Priority Mail or by First Class depending on the weight.

International shipping is available on all our candles. Just contact us if the item is not yet set up with the international rates and we will be happy to get that set up for you.

We always make up our candles fresh when ordered rather than keeping a large inventory on hand. During the months of October through December our shipping time may lengthen greatly due to the volume of orders and because of our very busy craft show scheduled during those months.
Additional policies and FAQs
We are happy to do custom orders. We do candles as party favors, wedding gifts, centerpieces, and for a variety of events. We do wholesale some of our candles. Contact us if you are interested in wholesale pricing. We do not send candles for free to those who want to write about them in their blogs, or do product giveaways. We get a lot of requests for charitable contributions so in fairness to all, we do not donate items or gift certificates to worthy causes. We do contribute a substantial sum of our profits to charitable organizations of our choice - which are all related to animal welfare.