kittredgecandles

Handmade 100% soy candles and personal care items

Andover, Massachusetts · 5165 Sales

kittredgecandles

Handmade 100% soy candles and personal care items

Andover, Massachusetts 5165 Sales On Etsy since 2009

5 out of 5 stars
(1592)

Shop owner

Jennifer

Contact

Announcement   ✿FRAGRANCE LIST : click on www.etsy.com/people/kittredgecandles
✿For our full schedule, click on contact in the upper right of this pages and send us your email. We will email our complete schedule out to you. Thanks!
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*See our vintage shop at www.etsy.com/shop/andoverattic
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✿We combine and refund shipping on multiple-item orders
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♥We recycle! Find us at any craft show and farmers market and bring back the 10-oz jar from any candle you have purchased from us and we will give you a $1 refund! Return the 20-oz jar for a $2 refund and the 4-oz jar for a $0.50 refund! No additional purchase necessary!
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♥Join Kittredge Candles on Facebook and watch for our specials!
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CHARITABLE DONATIONS:
♥All proceeds from the sale of our cat candles and cat soap will go to Merrimack River Feline Rescue, a cat rescue and adoption organization in Salisbury, MA. Please click here to help all the homeless kitties; https://www.etsy.com/shop/kittredgecandles?section_id=19895624
___________________

Announcement

Last updated on Mar 29, 2018

✿FRAGRANCE LIST : click on www.etsy.com/people/kittredgecandles
✿For our full schedule, click on contact in the upper right of this pages and send us your email. We will email our complete schedule out to you. Thanks!
_____________________
*See our vintage shop at www.etsy.com/shop/andoverattic
_____________________
✿We combine and refund shipping on multiple-item orders
_____________________
♥We recycle! Find us at any craft show and farmers market and bring back the 10-oz jar from any candle you have purchased from us and we will give you a $1 refund! Return the 20-oz jar for a $2 refund and the 4-oz jar for a $0.50 refund! No additional purchase necessary!
__________________
♥Join Kittredge Candles on Facebook and watch for our specials!
___________________
CHARITABLE DONATIONS:
♥All proceeds from the sale of our cat candles and cat soap will go to Merrimack River Feline Rescue, a cat rescue and adoption organization in Salisbury, MA. Please click here to help all the homeless kitties; https://www.etsy.com/shop/kittredgecandles?section_id=19895624
___________________

Jennifer

Contact shop owner

Jennifer

View all 338 items

Reviews

Average item review
5 out of 5 stars
(1592)
Sherri

Sherri on Jun 11, 2018

5 out of 5 stars

I love the fresh cut grass candle

sil via

sil via on May 17, 2018

5 out of 5 stars

the best vanilla scented candles you can find, or I should say, the only vanilla scented candles you will ever buy after you try these.

View all 1592 reviews

About

Our Story

OUR NAME
Kittredge Candles is named for the Captain Kittredge house, overlooking Harpswell Sound on Orrs Island, Maine. It is also named for a wonderful orange kitty named Kittredge.

OUR HISTORY
My passion for candles began in the early 1970's, when I made novelty candles on a hot plate in my basement and sold them to my classmates. I revived that passion in 2009 when I pulled out my old molds and got a burning desire (no pun intended!) to make candles again. I hadn't planned to turn it back into a business; I simply wanted to sell a few candles to give me a reason to make more. Then it took on a life of its own and before I knew it I was making soaps, lotions, perfumes and lip balms as well! My wonderful husband, Paul, jumped in to help with packing and shipping, which allows me to focus solely on the fun part - making things.

I still use many of my 1970s molds for my novelty candles - many of which you won't find anywhere else. We donate all the money from the sale of our cat candles and soaps to our local cat shelter to help the homeless kitties. I spend WAY too much money on fragrance research and on using only premium fragrance oils in hopes of providing the most amazing fragrances. The one thing I'm proud to say is that I make every effort to be sure my fragrances are true to their name. When you order a candle in Hot Cocoa or Coppertone or Lilac or any of our 180+ fragrances, I want it to smell EXACTLY like you would expect. The main reason I do this is because I just love making exceptional candles that make people say "wow"!

I love doing custom orders and can make all of our items with custom labels for special events. Paul and I do craft shows and farmers markets all around New England (mostly in Massachusetts) and we are always happy to bring along any candles in fragrances you wish to smell - just email us at kittredgecandles [!at] comcast.net and let us know what you would like us to bring along!

- Jennifer

Around the web

Shop members

  • Jennifer & Paul

    Owner

Shop policies

Last updated on April 24, 2018
Welcome to Kittredge Candles. With over 30 years of candle making experience, we strive to produce the most richly scented, clean burning candles you could find anywhere. The main reason we sell candles is so we can make more candles! Our business is much more about the love of making candles than it is making money. We would like nothing more than to create a perfect candle with a wonderful fragrance that leaves people wanting more.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
If you are dissatisfied with your purchase, you may return any unused candles within 14 days for a full refund except for shipping costs and 10% restocking fee. We do not refund purchases for candles that have been burned, unless there is a problem with the burning process. If such problem occurs, please do not try to fix the problem by altering the candle but contact us for further instructions.

If your item arrives damaged, please send us a photo of the damaged items within 7 days of delivery and we will be happy to replace any items damaged due to improper packing.

Order Cancellation Before Shipping: If you change your mind about an order after it is placed and you wish to cancel, you may do so at any time before it is shipped. If the item has not yet been made, you will receive a full refund. If it has already been made but not shipped you will receive a refund minus a 10% restocking fee.

Order Cancellation After Shipping: If your item has already been shipped, you will need to return the item for a refund. We do not refund shipping once an item has been mailed. IMPORTANT: We can not take returns on soaps, lotions, lip balms or perfumes unless there is a problem with the item. If you encounter a problem, contact us within 14 days of purchase for further instructions.
Payment
We accept payment through Etsy's secure site, which allows you to use any major credit card. We will never receive your credit card number - only your payment. In all cases, payment must be made before an item is shipped.
Shipping
The two most frustrating things about shopping on line are shipping costs and waiting for items to arrive. We have made every effort to reduce both. Candles are heavy so they cost a lot to ship. The further they are going (in the US) the more they cost. Our shipping prices are set up with coast to coast shipping rates and there is no easy way on Etsy to adjust the shipping rate for shorter distances or to reduce the rate for multiple items. So when you place an order we will refund you a portion of your shipping cost if it costs less to ship the item. Items are sent via USPS, either by Priority Mail or by First Class depending on the weight.

Here are some rates for our most common items.

Set of 4 votives or one 4-oz jar: $5.95 ($5.00 if shipped with another item)
10-oz and 20-oz jar candles - ranges from $5.95 to $11.95 depending on location
Novelty candles: priced based on weight.

International shipping is available on all our candles. Just contact us if the item is not yet set up with the international rates and we will be happy to get that set up for you.

We always make up our candles fresh when ordered rather than keeping a large inventory on hand. During the months of October through December our shipping time may lengthen greatly due to the volume of orders and because of our very busy craft show scheduled during those months.
Additional policies and FAQs
We love custom orders! We do candles as party favors, wedding gifts, centerpieces, and for a variety of events. We are happy to work with non-profit organizations on fundraisers. We do wholesale with some of our candles. Contact us if you are interested in wholesale pricing. We do not send candles for free to those who want to write about them in their blogs, or do product giveaways.