We pride ourselves on great quality work, great prices, and cute fun fresh designs.
We aim to please, and love to make sure our customers are 100% happy with their order.
If you should have a problem, or question, please don't hesitate to ask, one of us is always on etsy, so we write back to you as soon as possible!
Accepted payment methods
Returns & exchanges
Paypal, or bank deposit, for local buyers is fine.
we also accept Australian money orders, or concealed cash at your OWN risk.
Generally it can take anywhere from 5 days, to 3 or so weeks to go international, depending on customs, and if they get inspected.
While we take the most care in packaging your orders, and posting them to you safe,
Once we post an item, we cannot be held accountable for any lost mail.
Sadly, we cannot hand deliver each item, if we could we would, to make sure it gets to each and every cute customer.
Sometimes things can happen in the mail system.
We always will honor your order however, and resend any package which is lost, or does not make it to you for some postal fault.
Additional policies and FAQs
Colour, size, whatever, we can work with it.
ALL of our items are © Copyright to KITTYROBOT JZ and AD.
These are in no way to be COPIED or REPRODUCED.
If you intend to use them on items to be on sold, we do request you give credit to Kittyrobot in your listing, or sale package.
We have a wholesale pricing, and love wholesale orders.
Consignments are also another thing we love.
if you have something in mind, please do write us, we are always happy to talk and work with you.