KitzieG
London, United Kingdom
Shop policies
Last updated on
May 10, 2022
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At KitzieG you'll find an irresistible collection of hand designed modern botanical papercuts created by me, Laura Duffey. My designs are available as professionally printed art giclee prints, greetings cards, gifts and homeware. I also stock a range of products based on my mother's (Susan Duffey) original artwork.
I'm very happy to gift wrap and send items as gifts with a card and a note - for no extra charge. Just leave me details in the note to seller when you make your purchase.
I live in the UK, and work from my home studio. You can contact me via email at info [!at] KitzieG.com, or through an Etsy conversation if you are set up with an account.
I'm very happy to gift wrap and send items as gifts with a card and a note - for no extra charge. Just leave me details in the note to seller when you make your purchase.
I live in the UK, and work from my home studio. You can contact me via email at info [!at] KitzieG.com, or through an Etsy conversation if you are set up with an account.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept payment via Paypal. Please make payment immediately after ordering. You can still use Paypal with your debit/credit card even if you don't have an account.
Your order will be dispatched within 1-3 working days of payment, with the exception of tote bags and pillow covers which are made to order and shipped within 2-3 weeks. I will update you as soon as your order is on its way.
Your order will be dispatched within 1-3 working days of payment, with the exception of tote bags and pillow covers which are made to order and shipped within 2-3 weeks. I will update you as soon as your order is on its way.
Shipping
Purchases within the UK are sent out via Royal Mail's First Class service, and Royal Mail Airmail for the rest of the world. Domestic orders should typically arrive with you within 1-2 days of posting, and international orders usually within 10 working days of posting.
Royal Mail's service is very reliable, but if you would like your purchases sent recorded delivery (UK) or International Signed For or Airsure (International), then please let me know and I will requote for postage and packing, based on the service you require.
If for any reason your package has not arrived within 15 working days for UK domestic, 20 working days for Europe or 25 working days for the Rest of World, I can offer you a refund or replacement.
International customers - please check your country's own guidelines for customs charges and import tax. All additional charges related to import are to be borne by the customer.
Royal Mail's service is very reliable, but if you would like your purchases sent recorded delivery (UK) or International Signed For or Airsure (International), then please let me know and I will requote for postage and packing, based on the service you require.
If for any reason your package has not arrived within 15 working days for UK domestic, 20 working days for Europe or 25 working days for the Rest of World, I can offer you a refund or replacement.
International customers - please check your country's own guidelines for customs charges and import tax. All additional charges related to import are to be borne by the customer.
Additional policies and FAQs
Please note that my studio and home are completely smoke-free.
Wholesale enquiries are welcome. If you would like to stock my items in your shop, please contact me with details of the items you are interested in and indicative volumes.
I'd also love to hear from you if you are interested in featuring my work in the press or media. You can contact me at info [!at] KitzieG.com
To keep up to date with KitzieG news and offers follow me at:
- www.facebook.com/KitzieG
- www.twitter.com/KitzieGHQ
- www.pinterest.com/KitzieG
Wholesale enquiries are welcome. If you would like to stock my items in your shop, please contact me with details of the items you are interested in and indicative volumes.
I'd also love to hear from you if you are interested in featuring my work in the press or media. You can contact me at info [!at] KitzieG.com
To keep up to date with KitzieG news and offers follow me at:
- www.facebook.com/KitzieG
- www.twitter.com/KitzieGHQ
- www.pinterest.com/KitzieG