kiwiandkiki

Kiwi's Cupcakes by Kiwi and Kiki

Montesano, Washington

kiwiandkiki is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

kiwiandkiki is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 23, 2011
***PLEASE NOTE - I am due to have a baby April 5th - My shop will remain open, but production time will be slower during this time. If you need an item rushed, please send me a convo prior to ordering to ensure this is available. ***

Accepted payment methods

Paypal
Returns and exchanges
Please contact us within 7 days of receiving your item if there is a problem with the item. We will do our best to resolve any issues or problems you may have.
Payment
Payment is expected promptly for all transactions. If you need to make a delayed payment, please convo me prior to purchasing to ensure we can come up with an adequate arrangement. If payment is not received within 24 of of purchase, I will send you a reminder for payment. If payment has not been received within 3 days of purchase, your transaction will be canceled.
Shipping
Current Shipping times:

custom items is approximately 2 weeks.
ready-to-ship items - up to 48 hours (Monday-Friday)
Cupcake Ornaments/photo holders - 1 week (Monday-Friday)

It make take less time, or a little more. Once payment is received, I will send you an email with a more accurate time frame for your item. If you need something rushed, it doesn't hurt to ask! Send me a convo to see if it's an option.

Ready to Ship items are shipped within 48 hours. My local post office is closed on Saturdays, so I can only ship items out Monday-Friday. I ship using Paypal Shipping, so your item will ship to the address provided with Paypal. Please let me know if this item is a gift, I can add a small gift card with personal note from you.


Insurance is optional, if you would like to add insurance please notify us prior to making payment. Thank you! Paypal will send you a notificiation when your item has shipped, and provide you with a tracking number so that you can track your shipment's progress.

All orders are processed in the order received. If you need an expedited order, please send a convo prior to purchasing.

International Shipping - I will send you your customs number after your item ships.

I ship via the USPS. I always ship the most economical way possible - First class, Parcel Post, and sometimes Priority is cheapest. If you wish to have expedited shipping, send me a convo and I will adjust the shipping price for you.
Additional policies and FAQs
I do offer a wholesale discount - please convo me for further details.