kiwihen

Kiwihen Design

Mountain View, California 12122 Sales On Etsy since 2014

5 out of 5 stars (2510)

kiwihen

Kiwihen Design

Mountain View, California | 12122 Sales

All Items

Janice W

Contact shop owner

Janice W

Announcement    Welcome to Kiwihen Design! We make corgi and other cute things! All artworks are original designs illustrated by me. Follow us on Instagram(@kiwihen) for special updates!

Announcement

Last updated on Feb 2, 2019

Welcome to Kiwihen Design! We make corgi and other cute things! All artworks are original designs illustrated by me. Follow us on Instagram(@kiwihen) for special updates!

Reviews

Average item review
5 out of 5 stars
(2510)
See reviews that mention:
quality 308 shipping 285 customer service 76

About kiwihen

Sales 12,122
On Etsy since 2014

We make creative corgi accessories and home & living goods with unique designs

Hello! I am Janice and I am the owner and illustrator of Kiwihen Design. I have always loved drawing and collecting cute things since I was a child. I have this chicken plushie (I call him chicken) that I have had since I was a baby and it is my inspiration and mascot of my brand Kiwihen Design. Chicken has been with me through ups and downs all these years. Every time I feel down, I would hug chicken and feel a lot better right away. Chicken is always here to remind me that everything will be okay. Chicken inspired me to design and make cute things for everyone. I had always hoped that one day I could design and make cute plushies that would bring joy and comfort to everyone, just like chicken did to me!

I myself am a corgi and food lover and that is why the majority of my artworks revolve around corgis and food! We specialize in unique, original, and joyful corgi artworks. At times I would also draw chicken and other cute animal designs. I have been drawing a lot more chicken nowadays. He has officially become the side kick to many of my newer corgi designs.

From design, to manufacture, to shipping fulfillment, I am the one who handle everything from start to finish! I have recently expanded to collaborate with my hand-picked manufacturers to work on plushies (my dream has finally come true!) and reliable partners to work on t-shirts and sweaters.

All of the designs are my original artworks, ranging from traditional/digital art to photography.

My mission is to bring smiles and happiness to every one of you through my unique and quality designs and products!

Follow me on Instagram: @kiwihen
Follow me on Twitter: @kiwihenDesign
Like me on Facebook: www.facebook.com/kiwihendesign
Check out my website: http://www.kiwihen.com

Shop members

  • Janice

    Owner, Designer

    Hello! I am the owner of Kiwihen Design. I am in charge of the designs of all of our products!

  • The Chicken

    Assistant

    Hello! I am Kiwihen Design's logo inspiration. I just sit around.

Production partners

  • Plush Toy Partner

    Guangdong, China

    I worked hard to find a responsible partner that is capable of making my plushies a reality. Turning my original designs into plushies has been my dream for the longest time and I am excited it is now possible.

Shop policies

Last updated on June 24, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Since most of our items are handmade, all sales are final. We do not accept returns or exchanges. Same applies to custom orders and purchases intended as gifts.

Refused packages and packages returned to us at the customers’ own will or without any notice will be charged a 50% restocking fee.

Buyers are responsible for the return shipping. All shipping fees are non-refundable.

If your packages' expected arrival time was delayed for whatever reason (caused by USPS, weather, public holiday, or any other factors), please note that we are not responsible for the delay and will not be able to offer any returns or exchanges even if you no longer need the item. Thank you for understanding!

Please double check that you have entered the correct shipping address. We are not responsible for any packages that have been shipped to the wrong or undeliverable address. We will not be able to resend the package to a new address and if the package gets returned to us, a 50% restocking fee will be charged. If you would still like the item, you would have to purchase it again. Thank you!

Please ensure that your entered shipping address is not of a temporary address that you may no longer be residing at soon (e.g. hotel, resort, dorm, traveling temporary stay etc.) as our items are handmade to order and they take time for us to make, and shipping delays that we have no control of do occur as well. So there is always a chance that the package may not make it to you on time. If you insist on sending your package to a temporary address, we will not be responsible for any packages that end up not being able to be delivered before you leave. No packages will be resent and no refunds will be processed either. Thank you for understanding!

Thank you for your time! Please let me know if you have any other questions!
Payment
Payments are accepted though PayPal or credit card.
Shipping
For Stickers:
To minimize your shipping cost, stickers will be shipped via USPS stamps inside an envelope. Please note that there will be no tracking information. If you would like to have tracking information, you may choose to upgrade to first class package. Please select your desired shipment option during checkout.

For Plushies:
Please note that we are currently unable to ship our plushies to the following 3 states: PA, MA, OH. If your shipping address is located in one of the above 3 states, please note that your order will be refunded and cancelled. Thank you!

Domestic orders will be shipped via USPS First Class Mail.

By shopping with us, you have agreed and allowed us to ship your packages via the United States Postal Service (USPS). If you would like your package to be shipped via other shipping services, please contact us to discuss other options! Please note that extra charges may apply.

USPS's average shipping time once shipped:

Standard USPS first class mail: 3 - 5 business
Upgraded USPS Priority mail: 1 - 3 business days

Please note that all the above shipment times are just average shipment time and may vary depending on many factors such as weather, custom clearance, public holidays and the efficiency of your local postal offices. We have no control of the package after we shipped it. We will not be responsible for any delays or lost packages in transit caused by USPS, weather or any other factors. Thank you for understanding!

Please note that the shipping charges include the shipping and handling fee.

Please note that purchasing priority mail will not make the processing time faster. Processing time will be the same as any other orders no matter what shipping option you choose. Thank you!
Additional policies and FAQs
All of our iPhone cases are tested on iPhones before shipping to ensure that it fits on your iPhone! Please make sure there are no stickers or any other decoration on your iPhone before putting on the iPhone case!

Please note that there may be color differences between the product picture and the real product due to the different resolutions and graphic settings on our computers, thank you for your understanding!

Our cases' camera hole and image position may vary among different devices since every device is of difference size and the image position may not be exactly the same as the one in the product picture.

Our cases are snap-on slim cases that add minimal bulk to your phone, allowing you to easily and quickly access all of your phone's buttons. While our cases do provide some protection, they are meant to be stylish accessories to your phone. Please note that they are not the tough protective kind of phone cases and may break if dropped. Please note we are not responsible or liable for any damages caused to the case or devices within, thank you!

By purchasing from our shop, you have read, understood and agreed to our terms, policies, and descriptions.

Custom orders:

We take custom orders based on our existing original designs in our store. Please DM me for prices, thank yo