Madison, Wisconsin 52 Sales On Etsy since 2010

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Madison, Wisconsin | 52 Sales

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    Kelly Marks

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    Kelly Marks


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    quality 2 shipping 7 customer service 3

    Shop policies

    Last updated on May 28, 2011
    Welcome to my store and thank you for shopping. A jewelry maker in my spare time, my philosophy is to make items that are feminine, unique, and eye catching by using natural elements.

    If you have a special request (ex. lengthening or shortening of a chain), please send a message through conversations at etsy.com or provide instructions in your order. I will do my best to accommodate requests.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    • Money Order
    Returns and exchanges
    If you are not happy and want to return the items, please notify me within 3 days after receiving them. You have 7 days to post the returns. In order to process your return I must receive items in same condition as received in the original packaging. Refunds are of purchase price only. Shipping fees are nonrefundable. When an item needs to be shipped back, the customer pays the shipping fees to return the item to me. If a returned item gets lost in the mail, I will not be responsible for the value of the lost item. To avoid any loss you can opt to insure the item when posting it back to me.
    I accept Paypal (bank transfer or credit card). Please pay at the time the order is placed. (You have 24 hours to make payment after which the item(s) will be placed back in the store.)
    As soon as payment is received and cleared, I will ship the purchase within 3 business days via USPS however I make every attempt to ship within 24 hours of payment.

    For domestic (US) shipments, I will ship USPS First Class with a tracking number.

    For international shipments, I will ship USPS First Class-this is not trackable. I cannot make promises on the time frame of international mail delivery.

    Shipping internationally may cause your parcel to attract duties and custom fees. They are the responsibility of the buyer. Please contact your local customs organization for more information.

    All items will arrive in a brown paper gift box.
    Additional policies and FAQs
    If there is an item you like but want a different color, I will try to accommodate a custom order request, please convo me to see if I can complete the request. Need to order more quantities than what I have listed? Simply message me for details.

    My jewelry incorporates many natural stones that may be subject to natural flaws and inclusions, making each stone unique and beautiful.

    I am happy to do repairs on jewelry within the first 3 months after purchase. This does not include repairs due to rough or careless handling.

    Custom orders are not returnable.