Anonymous on Mar 9, 2013
I expected a small puzzle piece but this was even better than expected!! Received my purchase TWO days after ordering (incredible service....) and I'm in love with the puzzle piece magnet I received (which is about the size of my open hand - perfect!) I'm giving this as a gift to a girl who has everything and I know she's going to just love it. THANK YOU!
Anonymous on Mar 8, 2013
Thanks so much for another great order and fast shipping! Your products are awesome! nI look forward to doing business with you again soon! nTom
Please feel free to contact me if you have any questions about your purchase or my pieces. I can also do custom work.
Accepted payment methods
- Accepts Etsy gift cards
Sales tax will be charged on items shipping to Texas.
I will ship only to your Paypal or Etsy address on file, so please be sure it is correct. I will not ship to 3rd parties. I am not responsible for packages returned due to incorrect addresses unless I made the error.
Unless otherwise stated, all items are shipped USPS first class mail with a delivery confirmation and delivery is usually 3-5 days within the U.S. (varies for international shipments). However, this time frame is NOT guaranteed, particularly during high shipping times, such as the holidays. If you need expedited shipping or a guaranteed shipping date, please let me know BEFORE you pay so that I can calculate shipping costs. Combined shipping is available for multiple purchases shipping to the same address if purchase is made before shipping occurs and you request it prior to paying. I work to keep shipping costs as low as possible, but do have to reluctantly raise my rates when the USPS raises theirs.
I do not typically insure packages unless requested prior to paying. All insurance costs will be paid by the buyer. I am not responsible for lost or stolen items, or items damaged in shipment that was not a direct result of my failure to package properly.
Buyers are responsible for all additional duties, taxes, and fees that may be applied to the order by the postal or customs services.
Refunds and Exchanges
Cancellations of paid orders must be made before shipment and may be subject to a restocking fee simply to cover any fees from Etsy or Paypal for the transaction. The amount of fee retained will be determined by the transaction canceled.
Please be sure to read the item descriptions thoroughly to ensure it is what you want. I will not issue refunds when an item is described fully and properly and then you become irate because it wasn't what you expected. If I have made a mistake in my listing, I will do whatever I can to make it right, but please don't get angry with me for your failure to read the listing completely.
Additional policies and FAQs
I will make my best effort to contact the buyer if any unforeseen delays in processing or shipping the order arise.
I also usually include a copy of the order with the shipment. If for some reason you do not wish me to do so, please tell me in notes to seller when ordering.
Discounts: I try to price my pieces very reasonably, so there isn't much room to offer discounts. Please contact me if you are interested in a volume discount (5 or more pieces), though I am not a wholesaler.
I love getting your feedback! Before you leave me neutral or negative feedback, please let me know of your problems or concerns so I can see if we can resolve them.