knitifacts

Exceptional Handcrafted Stitch Markers & More

| Placerville, California

Star Seller.

This seller has a history of 5-star reviews, shipping on time, and replying quickly when they got any messages.

Items

 

All Items

Laura Crowley

Contact shop owner

Laura Crowley

Reviews

Average item review
5 out of 5 stars
(1608)
See reviews that mention:
Quality 108 Shipping 324 Customer service 119

Shop policies

Last updated on August 10, 2021
All markers that I offer for sale are individually handcrafted by me (with the exception of the coiless pins and rubber rings, of course) using the finest materials, such as heavy-gauge sterling silver components, highest quality crystals, and more, to ensure beauty, functionality, and durability. Markers are constructed with full attention to detail, and there are no jagged edges or open rings to snag your fiber. See the Returns & Exchanges section for details on returning items.

I also design knitting patterns. My goal is to create unique, approachable patterns that are fun to knit for both new and experienced knitters. I design and test knit each and every pattern myself, and then have them professionally tech edited to ensure that they are as error-free as possible. Patterns are available in English only. If you encounter a question while knitting one of my patterns, please feel free to email or convo me for specific pattern assistance. Patterns are sold as downloadable PDFs only -- you will not receive a physical pattern. Because of the nature of digital items, patterns/digital orders are not returnable or refundable.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I want you to be completely satisfied. If there is a problem please contact me so that I can make it right. Defective items will be replaced at no charge or refunded. Physical items in their original condition can be returned for a full refund less shipping charges (I do not cover the cost of return shipping) within seven (7) days of receipt, however custom-made orders cannot be returned. Digital items are not returnable/refundable. If you encounter a problem with any of my knitting patterns, please contact me for pattern support.

Physical orders may be cancelled, as long as I haven't already shipped it. Because I frequently ship the same day an order is placed -- sometimes even within an hour two if the order comes in when I'm getting ready to go to the post office -- orders do need to be cancelled very promptly.
Payment
I accept Direct Etsy Checkout for all Etsy transactions. Etsy will apply sales tax to applicable municipalities when required.
Shipping
I offer low-cost fixed-rate shipping via USPS 1st Class Mail, with the ability to upgrade domestic orders to Priority Mail if you would like your package to arrive sooner. Orders with multiple items will be combined for the same flat shipping rate -- in other words, you pay one amount for any size order.

Orders are generally processed within 1-2 business days from receipt of payment; however most orders ship on the same or next business day from when payment is received.

USPS domestic 1st Class Mail generally takes 1-7 business days to arrive, depending on location. USPS Priority Mail generally arrives within 1-3 business days from the date the package gets to the Post Office. PLEASE NOTE THAT THE USPS DOES NOT GUARANTEE SHIPPING TIMES, INCLUDING FOR PRIORITY MAIL. PEAK PERIODS (HOLIDAYS), INCLEMENT WEATHER, AND UNUSUAL CIRCUMSTANCES (e.g., COVID) MAY CAUSE EXTENDED SHIPPING TIMES. I do not offer refunds for shipping delays on the part of USPS.
Additional policies and FAQs
Please visit www.knitifacts.com to see more examples of my work. If you see an item there that's not listed in my Etsy shop that you would like, please convo me, or email me at info AT knitifacts DOT com, about setting up a custom listing for you.