Colourful knitted textiles for the home and body.

Alton, United Kingdom

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Emma Bradbury

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Emma Bradbury


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Shipping 3 Customer service 5

Shop policies

Last updated on March 11, 2011
PLEASE PLEASE convo us if you have any questions. We check our emails every day.

Accepted payment methods

Returns and exchanges
*The buyer should contact us immediately if they should detect a problem however Mutti and Tochter take care that the items are safely packaged and are unable to offer a refund. Our items are 'handmade' and 'one of a kind' and cannot be refunded or exchanged. The buyer is requested to read the items full desciption and measurements. If the buyer pays for the item to be returned a refund for the item may be concidered.

* We accept paypal. Mutti and Tocher will except a cheque from UK buyers. Convo us if you are a UK buyer and we will happily convert the selling price into sterling.

*Please pay within 3 days of purchase. We will convo the buyer to notify the buyer of the non payment. If the transaction is not compleated witin 3 days the sale will be cancelled and the item relisted.

*Please note it is the buyers responsibility to pay any custom charges on items purchased from my shop.

*If you have any problems with making a transaction please convo us ASAP and we may be able to work something out together.
*Mutti and Tocher ship domestically and internationally.

*Our international orders are sent via 'Airsure'. If 'Airsure' is not available an alternative of equal insurance will be used.

*UK orders are sent by recorded delivery.

*If an item ends up costing Mutti and Tochter less than the stated shipping costs we will refund the difference to the buyers paypal account. The buyer will also be notified by 'convo'.

*For orders placed during Monday to Thursday we aim to ship within 48 hours. If this cannot be acheived then the buyer will notified immediately. Orders recieved at the weekend or during public holidays will be sent on the next post office working day.

*Please check that your ETSY address matches your paypal address. The item will be sent to the address given in the ETSY invoice.
Additional policies and FAQs

*Knitwit will leave feedback once Mutti and Tochter know the item has been received. Please leave us feedback.