knotthreads

Knotted-Thread by Jennifer Nieglos

Morristown, New Jersey On Etsy since 2012

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

knotthreads

Knotted-Thread by Jennifer Nieglos

Morristown, New Jersey | 12,467 Sales

Announcement    INTERNATIONAL SHIPPING - Due to Etsy changes occurring in July 2018 I will no longer be able to offer international shipping on my Etsy site, HOWEVER, I will still GLADLY ship internationally! Please just message me and I will invoice and ship through PayPal directly.

Announcement

Last updated on Aug 10, 2020

INTERNATIONAL SHIPPING - Due to Etsy changes occurring in July 2018 I will no longer be able to offer international shipping on my Etsy site, HOWEVER, I will still GLADLY ship internationally! Please just message me and I will invoice and ship through PayPal directly.

Items

Jennifer

Contact shop owner

Jennifer

Reviews

Average item review
5 out of 5 stars
(2976)
See reviews that mention:
quality 125 shipping 973 customer service 451

About knotthreads

Sales 12,467
On Etsy since 2012

Shop members

  • Jennifer Nieglos

    Owner

    Hi Everyone, My name is Jennifer and I started this little shop back in September of 2012. I am a part time educator and part time WAHM to my two littles. I love running my business while being home with my boys!

Shop policies

Last updated on April 9, 2020
Welcome to Knotted-Thread! We are so happy you are here!

Please follow us on Instagram for special deals and discounts @knotted_thread
You can also sign up for our newsletter at www.knottedthread.com

It is my goal to provide the highest quality customer service and satisfaction to my customers.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Returns and exchange details
Due to COVID19- we are currently unable to offer any returns or exchanges. We apologize for any inconvenience this may offer!
Payment
Custom listings are guaranteed for 24 hours, after that if payment is not received they will revert back to being available to all.
Shipping
SHIPPING
At this time orders will ship M, W, F mornings. (Except holidays and when the USPS is closed). This is to ensure that even when volume is high, care will be taken to ensure your order is correct rather than rush it.

PLEASE CHECK YOUR PAYPAL ADDRESS:
We ship to the address listed on PayPal unless other arrangements have been made ahead of time.

SHIPPING INFORMATION - US

WE CHARGE ACTUAL SHIPPING
If you have overpaid for shipping we will REFUND the difference.

YARDAGE SHIPPING VIA USPS TO USA
Up to 2 yards quilting weight fabric, First Class Mail
3-9 yards, Priority Flat Rate Envelope $8
9+-30 yards, Priority Medium Flat Rate Box $13.95
30-40 yards, Priority Large Flat Rate Box $19.95

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AFTER SHIPPING:
After your order is shipped, we cannot be responsible if your package is lost, stolen, or undeliverable. (To date this has never happened.) We will help you locate the package by providing all relevant shipping information, but we cannot reship or refund your order. Please call your local Post Office and/or local Customs Office.
Additional policies and FAQs
If you are purchasing a bundle that is handcut by me, please be sure to check your bundle when it arrives to ensure it has all the pieces from the line. It has not happened often, but I am human! I will happily rectify any mistakes made within 14 days of delivery. After this time due to the volume of orders and quantity of fabric I cannot guarantee the fabric will be in stock. Please, check your orders!

Additional yardage is almost always available. Please convo me if you need a specific amount or cut.

Our minimum cut is 1/2 yd please convo if you need smaller amounts than what is listed.