KnottyDickens

Hand-Embroidery Patterns and Hoop Art

San Diego, California

KnottyDickens is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

KnottyDickens is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 15, 2015
Welcome to the Knotty Dickens Policies Page!

If you have any questions about any of my items or policies please do not hesitate to contact me either by sending me an Etsy conversation or by email to info at knottydickens(at)gmail(dot)com.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
MADE TO ORDER/CUSTOM ORDER
Unfortunately at this time refunds and exchanges will not be issued for custom orders. I apologize for the inconvenience, but due to the nature of a custom order I am not able to issue a refund or exchange for your purchase.

PRODUCT - DEFECT
For any product defect, you have 5 days after receipt of item to contact me regarding any issues.
Payment
Payment is accepted via PayPal, Etsy Gift Cards, and Direct Checkout with Debit/Credit Card.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with Payment please do not hesitate to contact me and I will assist you in anyway that I can.
Shipping
Knotty Dickens is located in San Diego, CA, USA.
All items are shipped with USPS.
Additional policies and FAQs
ASK A QUESTION
If you have any questions about any of my items or policies please do not hesitate to contact me either by sending us an Etsy conversation or by email to info at knottydickens(at)gmail(dot)com.