knottypallet

knotty pallet

Glenwood, Iowa On Etsy since 2013

2,326 Sales | 5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

knottypallet

knotty pallet

Glenwood, Iowa | 2,326 Sales

Items

2326 Sales
 

All Items

Lori and Dan Weber

Contact shop owner

Lori and Dan Weber

Reviews

Average item review
5 out of 5 stars
(452)
See reviews that mention:
quality 96 shipping 82 customer service 54

About knottypallet

Sales 2,326
On Etsy since 2013

Reclaim Your Style with Knotty Pallet

Hello!
We are Dan & Lori Weber.
Welcome to our furniture store -- Knotty Pallet. We're both retired United States Air Force veterans who proudly served 26 and 21 years as musicians in the USAF military bands. Our careers took us all over the world performing music for our military members and civilian communities. It was an exciting part of our lives and we are grateful to have served our country in that capacity.
So after we retired, we vacationed, finished some projects around the house. With my love of interior design and home staging combined with Dan’s carpentry skills of "sketch-it & build-it" talent, we decided to pick up some power tools and see what we could create. Knotty Pallet's exclusive line of furniture is inspired by industrial shipping pallets and carefully handcrafted from solid wood. All pieces are stained, lightly distressed and sealed with water-based satin polyurethane for a smooth-to-touch finish while retaining the rustic look of imperfect wood.

Shop members

  • Lori and Dan Weber

    Owner

  • Casey and Corey Weber

    Assistant

  • Tucker & Dottie

    Morale & Recreation Monitors

Shop policies

Last updated on January 25, 2020
Hello! Thank you for visiting our shop - Knotty Pallet. We believe in creating furniture that is sturdy, stylish and affordable. As consumers ourselves, we make every effort to work with and help our customers feel confident about what they are purchasing. Please message us and we'll be happy answer any questions you may have about our handmade pieces.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
Knotty Pallet products are made to order with various types of solid wood. No two are exactly alike. Slight variations are to be expected...Nail holes, knot holes, weathering and scratches are all common features that add to their rustic charm.

PLEASE NOTE KNOTTY PALLET'S UPDATED RETURN AND EXCHANGE POLICIES:

1. RETURNS: Knotty Pallet customers are eligible for a refund up to 1 week from receipt of product. Customers will be responsible for packaging and return shipment costs plus a 20% restocking fee. Upon receipt of undamaged product, Knotty Pallet will refund your purchase price minus 20% restocking fee.

2. EXCHANGES: To exchange for a like item (i.e. same size/different color), customers must first purchase new item. You will also be responsible for return shipment costs. Upon receipt of undamaged product, Knotty Pallet will fully refund your original purchase price.

ADDITIONAL NOTES: No refunds are offered on custom sizes or designs but we are willing to help fix items if damaged during shipping. We are not responsible for any changes in our products due to humidity conditions to include boards shrinking or expanding. Please inquire further with any questions or concerns. Thank you.
Shipping
Shipping
Knotty Pallet products are shipped via FedEx GROUND, USPS or UPS GROUND. At the customers request, additional insurance, confirmation, or upgrades can be arranged. Please contact us before making your purchase to inquire about alternate shipping options. We have done our best to estimate what it would cost to ship to the lower 48 states. Residents of Hawaii, Alaska, & Puerto Rico must contact us for shipping rates prior to making a purchase. In addition, items going to APO addresses can only be shipped via USPS and cannot exceed dimensions totaling 108" in girth and 70lbs in weight. Again, if you have a question about shipping, please contact us before making a purchase. We will be happy to answer within 24 hours. Thank you.
Additional policies and FAQs
Knotty Pallet is not responsible for injuries, splinters, or any other damages related to any and all of our products. Knotty Pallet is not liable for anything remotely related to any of our products or services with buyer taking full responsibility upon purchase.