Now to the boring part:
All of my pieces are created by hand, so no two items are identical. That's the beauty of the product! You are getting a one of a kind item.
Most items are made to order which will require an approximately **one week creation period** before shipment. Please check my shop announcement for current turn around time. Note that this is from receipt of payment so if you pay by check the actual wait time is longer.
If you are purchasing for a special occasion and need expedited creation and/or shipment please contact me for details!
*Note- due to various international shipping catastrophes that are known to happen I cannot guarantee delivery for Christmas outside the US. However, ordering before the deadlines in my announcement will best insure your order's arrival in optimal conditions.
***Last- international shipping is very unpredictable. I promise I will ship in a timely manner but unfortunately cannot control the lovely folks who transport packages from my door to yours. Customs can stall packages for ages. Order as soon as possible for any special occasion.***
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Not satisfied with your item for any reason? I offer full refunds or exchanges within 7 days of receiving the item (with the exception of personalized items). Simply send the order back to me and when I receive it I will refund your payment.
I ship to the address you have listed in your Etsy order. Please make sure your address is correct. If you realize there's an error after placing an order, email me asap to EmailKnot [!at] gmail.com with subject "change of address".
***NOTE: International orders are shipped via First Class International mail. I cannot be held responsible for customs fees your package may incur as they are imposed by the receiving country and are not in my control. I also cannot declare that a purchase is a gift on a customs form. This is a federal offense in the US and carries severe penalties.
***NOTE: Due to various international shipping catastrophes that are known to happen I cannot guarantee delivery for Christmas outside the US.
Additional policies and FAQs
Bulk discount orders are also welcome!
Last, I tend not to leave feedback for buyers. However, if you would like feedback on your account I am very happy to do so. Simply contact me and I'll provide it!