kokocandles' Shop Policies
currently not offering custom candles
wholesale available, please email kokocandles [!at] gmail.com for minimums and order info
Paypal or Direct Checkout accepted
CA Sales Tax charged for CA sales
★YOUR ATTENTION PLEASE★ if you have moved or your desired shipping address/recipient is different from the one listed in in your Paypal/Etsy account, PLEASE CONVO ME. to ensure your complete satisfaction, my goal is to avoid any delay in you receiving the package!
-US shipping by Priority or First Class, depending on final weight & destination
-international shipping by USPS First Class
Refunds and Exchanges
Replacements or refund gladly provided free of charge if item has been damaged in transit.
If for whatever reason, you’re not happy with your purchase, simply CONVO us and we will be happy to work things out. Your satisfaction is absolutely our priority.
Additional Policies and FAQs
Each candle is unique, thus patterns and color may vary slightly from picture.
Last Updated November 25, 2014