kokopelligirl's Shop Policies
~I hope you will find something you desire for yourself,or for someone else as a special gift.
~If purchased as a gift,Email/convo me and I'll can send it to the recipient's address if you wish.
~All items will come in a pretty organza bag bought from another Etsy seller.
~I really appreciate your taking time to leave feedback;then I know you've received your item,and it helps other potential shoppers.
~Please pay within 2 days of submitting your order, otherwise, it will be cancelled.
~You can use this link for help with making your purchase.
I will ship your item out,using Canada Post,as soon as your payment clears.
PACKETS GO BY AIR TO USA via light packet in bubble envelope. No insurance is included with this method, the most cost effective.**If you wish for upgraded post or insurance,please convo me, prior to purchasing, so I can let you know the extra cost.
Allow approx.10-14 business days for US & 2-4 weeks for International destinations.(depending on location and customs)
Within Canada, parcels usually arrive in 2-7 business days depending on your location.
**The buyer is responsible for any taxes/duties that may be required.**(So far,there have been none of these charges,but I like to clarify them)**
I'm unable to mail out on holidays, but will ship promptly 24-72 hrs after payment, and
I will Email you when I've mailed your item.
**I am not responsible for damaged or lost goods by the postal sevices**
Refunds and Exchanges
I want you to be happy with your purchase.
If you're not,please convo me.You may return the item, in its' original condition,
within 10 days of receiving it. But please contact me first to explain what is wrong.
Your payment, less any shipping fees will be refunded once the item has been returned to me, in its original condition.
**I am not responsible for damaged or lost parcels by CPPS,or USPS**
(I simply have no control over item once its in the post office.)
Please notify me, prior to purchasing, if insurance is required and I'll quote you the cost.
**Sorry, but for hygenic reasons, I can't accept returns on earrings**
Additional Policies and FAQs
Item comes ready for gifting, in a pretty organza gift bag, mailed inside a padded bubble envelope.
Enjoy your unique shopping experience @ Kokopelligirl Jewelry
Last Updated August 15, 2015